Amazon Brand Back Office Operational Manager with Linnworks Experience

We are a team building our own private label brands on Amazon and other e-commerce platforms in the United Kingdom.

We value efficiency, responsibility, ownership, initiative and innovation

Role Overview

We are looking for an experienced E-commerce business back office operational Manager with Amazon Seller Central experience and Linnworks inventory management tool experience.

Someone who is willing and able to work directly «in the trenches» — actively involved in the day-to-day execution, understanding back office workflows, solving problems on the ground, and leading by example. This is not a purely supervisory position — success in this role comes from deep engagement and ownership of the processes as well as guiding the team.

Main objective — ensure that the company’s back office works efficiently and in a coordinated way, so the business can focus on growth instead of fixing operational back office issues.

If you are detail-oriented at the same time can see the big picture, focus on solutions (not excuses), and can lead people toward results — we would be happy to work with you.

Key Responsibilities

• Own back office operations
• Work closely with team members, providing clear priorities, resources, and support
• Maintain Linnworks as the central inventory system, generate reports and Manage stock movement
• Amazon bulk listing and price updates also on other platforms where that’s possible:
  • Flat file imports/exports
  • Price adjustments (break-even, seasonal discounts, promotions)
• Manage product listings:
  • Create, update, and optimize listings (titles, descriptions, images, pricing)
  • Monitor listing performance, compliance, and account health
• Back-office ongoing processes and improvements:
  • Document SOPs and processes
  • Run regular account health and KPI checks and identify root causes of issues
  • Improve processes to reduce errors and increase efficiency — automate and involve AI where possible
• Coordinate tasks across teams:
  • Communicate with internal teams and marketplace support
  • Keep updates in Asana / Slack

• Identify operational problems, fix them, and continuously optimize workflows
• If you are serious about this position, please include a cover letter and start it with the words: Process is the key for efficiency. Also clearly state whether you have experience with Linnworks or not.

Who We Are Looking For

• A strong operations manager with structured and systematic thinking
• Someone who can analyze, make decisions, and build processes
• A leader who can guide a team and build trust
• A professional who treats efficiency as daily practice, not just a word

Requirements

• 3+ years of experience in e-commerce or Amazon operations management
• Strong understanding of Amazon business processes:
  • PPC
  • Marketing
  • Content
• Experience with Linnworks
• Experience building and managing multi-channel brands outside of Amazon
• Strategic and operational management experience
• Strong analytical and business thinking skills
• Experience working with multinational and cross-functional teams
• Very good communication and leadership skills
• English level: Upper-Intermediate or higher

What We Offer

• Work in a professional, result-oriented team
• Real influence on company strategy and decisions — freedom to execute tasks as you see what’s best for business
• Fully remote work — freedom of prioritizing and organizing tasks
• Competitive salary
• Transparent processes and supportive team culture