Денис

Grabko Denys
System Analyst with Project
Management Focus
System Analyst with 2+ years of commercial experience. Started in technical support for
pharmacy software, and later worked for over a year on Ukrposhta systems, focusing on
task analysis, business requirements clarification, and collaboration with development and
testing teams. Interested in growing into Project Manager roles.

Contacts Professional Experience
[открыть контакты](см. выше в блоке «контактная информация») System Analyst - Ukrposhta 2024 - 2026

[открыть контакты](см. выше в блоке «контактная информация») Analyzed incoming tasks and clarified business requirements before
implementation
LinkedIn
Supported requirement refinement and helped identify gaps,
GitHub inconsistencies, and edge cases

Kyiv, Ukraine Worked with business logic and API-related changes within
Ukrposhta systems

Communicated with developers and testers during implementation
Hard Skills and delivery

REST API/Swagger/OpenAPI, Supported task progress and helped align requirements with
technical implementation
Postman
SQL (SELECT, JOIN) Participated in analysis of system changes and validation of
expected behavior
ERD / DB schema basics
Jira / Confluence / TestRail
Git, GitHub, GitHub Actions Technical Support Specialist - Skarb 2023 - 2024

Figma Provided technical support for pharmacy software users
JavaScript, HTML5, CSS3
Investigated user issues and clarified problem details
React, Redux
Parcel, Webpack Helped resolve software-related incidents and usage questions

Soft Skills
Education Specialities
Good communication
Sep 2020 - Jun 2024 Computer Physics and Energy
Adaptivity (bachelor)
V.N.KarazinKharkivNational University
Teamwork
May 2023 - Feb 2024
Full Stack Developer
Creative thinking GoIT
Programming languages:JavaScript, HTML, CSS
Sep 2022 - Oct 2022
SkillUp QA
Languages Bug Tracking
Systems:Jira
English - upper-intermediate Test Management Systems: TestRail, TestLink Tools:
Ukrainian - native Postman, Swagger, Soap UI Tools: DEV tool, Selenium IDE

Russian - native Apr 2024 - Aug 2024
Business Analyst
Czech - elementary
I AM BA
Requirements Management, Prototyping, Business Process
Modeling Techniques, Technical Specifications Development