Контактная информация

Соискатель указал телефон , эл. почту, адрес и LinkedIn.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10078229/

Опыт работы

Healthcare Volunteer

с 01.2024 по наст. время (1 год 7 месяцев)
REVDI: Rescue Vision Development Initiative, Other countries (Medicine, pharmacy)

• Worked as a healthcare care volunteer to enlighten the public about PREP and PEP antiretroviral drugs.

• Engaged in public campaigns in rural areas of Africa.

• Joined the management team to gather funds from the government and private sectors to fund the project.

Call Center Operator | Partner Manager

с 06.2023 по наст. время (2 года 2 месяца)
Sigonna LLC, Remote (Retail)

• Handled customers' inquiries, orders and complaints via phone call and email

• Maintained good business relationship with B2B clients via email and phone calls.

• Successfully created accounts with Grade A clients through strategic planning and telemarketing

Dispatcher

с 11.2021 по 01.2023 (1 год 2 месяца)
Dashspeed Logistics, Remote (Transportation and logistics)

• Managed dispatch orders and coordinated customer requests to streamline their experience.

• Handled incoming calls efficiently to convince potential customers to use our service.

• Handled customers' inquiries, orders and complaints in a friendly but professional manner to ensure high satisfaction.

Customer service representative

с 11.2020 по 09.2023 (2 года 10 месяцев)
Queeney's Bakery, Other countries (Hotel and restaurant industry)

•Handled customers' inquiries, orders, and resolved their issues.

•Maintained accurate records of customer interactions and transactions.

•Offered support and guidance to customers in a polite and professional manner.

•Updated customer account information and made necessary data entries.

Sales representative

с 08.2019 по 09.2020 (1 год 1 месяц)
Issy Beauty Salon, Other countries (Beauty, fitness, sports)

•Successfully identified and engaged potential customers to build strong relationships.

•Conducted persuasive product presentations and demonstrations.

•Prepared regular sales reports and forecasts.

Образование

University of Uyo

Pharmacy, Other countries
Высшее, с 2020 по 2025 (5 лет)

Doctor of Pharmacy (Pharm.D)

Federal Science and Technical College

Other countries
Среднее, с 2014 по 2020 (6 лет)

Дополнительное образование и сертификаты

Content Writing Certified

2022, 1 month
Сертификат

Customer Service (Diploma), Saylor Online Academy

2022, 5 months

Знания и навыки

• Communicability
• Creativity
• PC User
• Active sales
• Zendesk
• B2B Sales
• B2C Sales
• Responsibility
• Microsoft.Office.Tools
• Google Workspace
• Work with clients
• Kommo
• Management of CRM
• Direct sales

Знание языков

Английский — свободно