Houssam

HOUSSAM ZAKI
Digital Marketing Expert

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Zaki-smma.co.za Warsaw, Poland

EDUCATION ABOUT ME
An analytical, self-taught, and self-motivated individual, ambitious and
IT SECURITY always looking to learn new things to improve my skill set. I possess
National Aviation University strong problem-solving, delegation, adaptability, and team
2017 - 2022 management abilities.

In my free time, I enjoy boxing, watching comedy stand-up routines,
Project management discovering new hobbies, playing chess, listening to podcasts, and
Couresera reading books, mostly focused on self-development.
2022 - 2023
WORK EXPERIENCE

SKILLS Content Manager 2019 - 2020
PowerDeWise: Kiev/Ukraine {Full-time}
Content Management Managed content creation and implemented content calendar for various platforms
Digital Marketing including Instagram, Twitter, and the company blog.
Conducted keyword research and implemented SEO strategies to improve organic
Project Management visibility.
SEO Strategies (YouTube, Google) Developed engaging social media copy and designed visually appealing social media
assets.
Social Media Management (Twitter, Wrote compelling blog articles and email campaigns.
Instagram, Pinterest, Quora) Created scripts and provided proofreading services for YouTube videos.

Email Marketing Customer Support Representative 2021-2022
Scriptwriting and Proofreading Brandlive l US {Remote}
Organic Marketing Responded to customer inquiries via email, providing timely and accurate solutions.
Outreach Utilized Jira and Zendesk ticketing systems for efficient issue resolution.
Collaborated with the technical team to address customer concerns and improve
Customer Support and Ticketing platform performance.
Systems (Jira, Zendesk) Conducted video training sessions for clients to ensure smooth live streaming experiences.
Monitored bandwidth during live streams and provided real-time support.
WordPress Management
PPC Management Content Manager 2020-2022
Affiliate Management Sport-Fanatico l GCC {Hybrid}
Research and Development Developed and executed content plans for social media platforms, with a focus on
Team Leadership and Collaboration Instagram.
Managed website development and maintained WordPress.
Excellent Communication Skills Implemented SEO, And Paid campaigns on social media and native advertising platforms.
Managed affiliate partnerships and offers.

Digital Manager 2022-2023
LANGUAGES Brilliant Holdings Investments l Dubai {Hybrid}
Led website development projects using WordPress.
ENGLISH ARABIC Managed IT Aspects (Google suite, Hosting, Outsourcing "Fiverr")
Conducted research and development, utilizing various tools and demos.
RUSSIAN UKRIANIAN Managed outsourcing, from Fiverr, and Upwork.
VISA SITUATION Project manager 2023
Golden Tree Services | Thailand {Full-time}
Oversaw project management for website development projects.
UKRAINE: FOP/RESIDENCY/
Managed HR and outsourcing activities, including talent acquisition through LinkedIn
PRIVATE BANK ACCOUNT recruitment.
Headed marketing strategies and budget planning.
POLAND: PESEL/RESIDENCY Led a team of 5 employees, conducting weekly team meetings.
Acted as a sales representative, delivering product demos and presenting business
plans.
Served as the first point of contact between owners and stakeholders.