Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10234863

Опыт работы

Customer support representative

с 06.2021 по 02.2022 (8 месяцев)
SkyCall, Kyiv (Telecommunications and networking)

•Communicated to the customers by phone or emails on English, solved their problems
•Working with the OTRS system (Open source Ticket Request System)
•Working with CRM-system
•Working with clients database

Cashier & barista

с 06.2019 по 11.2019 (5 месяцев)
Cafe ‘Vdoma Kids’, Kyiv (Hotel and restaurant industry)

Efficiently managed a variety of tasks, including handling customer inquiries, coordinating with suppliers, and overseeing various operational aspects.
•Opening the cafе and preparing it for the working day
•Preparing and serving various coffee and tea drinks for customers
•Maintaining a clean and organized workspace during the shift
•Collaborating with suppliers for coffee beans, ingredients, and inventory
•Managing inventory and ensuring proper stock levels
•Accurately performing financial transactions, including cash operations
•Maintaining cleanliness and tidiness in the cafe
•Closing the cafe and ensuring its security after the working day
•Developing new recipes and beverages for the menu
•Resolved customer complaints in a professional manner

Образование

Kyiv-Mohyla Academy

Applied mathematics, Kyiv
Высшее, с 2019 по 2023 (4 года)

Знание языков

• Английский — продвинутый
• Французский — начинающий
• Украинский — свободно

Дополнительная информация

Responsible, positive attitude, adaptability, patience, teamwork, hard-working, friendly, sociable.