Oksana

Oksana Kifor
Writer

Lviv, Ukraine
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skype: oxkifor
https://oksanakifor.wordpress.com/
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Summary
As a technical writer, with over five years of experience, I possess a proven ability to craft clear and concise
user manuals, guides, and technical documentation for a wide range of technical products and services. This
includes documenting APIs for services hosted in Azure, analyzing requirements, collaboration with
developers, testers, project managers, and other stakeholders, and utilizing a variety of tools and formats to
create effective documentation. My freelance writing endeavors, spanning over three years, have resulted in
over 160 research papers spanning business, management, HR, and psychology domains. I am skilled in
quick grasping of new information, am always learning new things and striving to improve my skills.

Work history

Technical Writer, Pwrteams | Nortal (former Skelia), August 2020 – August 2023
● created technical documentation for developers and engineers (acquired a comprehensive
understanding of Azure services utilized for the project, documented API usage guidelines, analyzed
requirements and collaborated closely with developers, testers, project managers, and other
stakeholders)
● worked with Azure DevOps

Technical Writer, ABTO Software, November 2017-2020
● developed clear and comprehensive documentation for the project (user guides/manuals, tutorials,
software requirements)

Freelance writer, August 2014 - 2017
● conducted research and prepared reports/research papers on different topics (business, management,
psychology, HR etc.)

Admin assistant, Nestle Business Services Lviv, 2011 – 2014
● performed various administrative tasks

Assistant, GalPidshypnyk trade house, 2006 – 2007

English Teacher, 2002 - 2005

Education
Prycarpathian National University, Ivano-Frankivsk - specialist degree in English

Skills
● Understanding of SDLC
● Understanding of DDLC (know how to write developer-facing and end-user documentation and
familiar with MadCap Flare, LaTeX, Notion, wiki systems, WordPress)
● Familiar with programming tools and technologies: technical documentation/architecture , AP
(including API management service, server-side structures (database tables and procedures for data
storage), and API Swagger endpoints), HTML/CSS, XML/JSON, SQL, Dynamics 365, integration
architecture
● Know how to work in Agile, Scrum methodologies
● Familiar with collaboration and communication Tools: AzureDevOps, Agile (internal)
 ● Frameworks/Libraries: Swagger/OpenAPI, GitHub, Microsoft Word and Google Docs
● Development Tools: Git, Documentation Authoring Tools (MadCap Flare, LaTeX, Notion),
● Familiar with content management systems: SharePoint, Wordpress, wiki systems
● Familiar with diagram and visualization tools (Draw.io) and tools for tutorials recording (OBS
studio, CHM editor)
● Familiar with AI-powered platforms (chatGPT)
● Can quickly grasp complex technical concepts
● Have excellent research, exploration and analytical skills
● Excellent written and verbal communication skills
● Being a team player and can work individually, proactive, result-oriented, and can identify
documentation gaps, propose improvements, can write content that is unique, grammatically clear,
and concise
● English - B2 to C1, Polish, German, Norwegian - A1 (beginner)
● Typing speed- 68 w/min

Achievements/courses:
First Aid training
Basics of Business Analysis

Personal achievements/hobbies:
Am a great fan of PS5 (Horizon Zero Dawn series)
Black belt in aikido