Іван

Skills
Software
G Suite
Slack
IVAN HUSHCHYN
Microsoft Office
Jira
About me
Soft skills I'm a responsible and ambitious specialist with a strong background.
Client facing Proficient in a range of soft skills, including communication, problem-
Empathy & solving, and adaptability. Seeking to transition into a new role where I can
Understanding apply my diverse skill set and experience.
De-escalating
Team player
HR Education
Employee
training V.N. Karazin Kharkiv National University
Kharkiv | 2019 - 2020
Languages Journalism, Media communications and public relations

 Ukrainian - native National Pedagogical Dragomanov University (NPU)
Kyiv | 2022 - 2023
English - Upper- Culturology
 Intermediate
Google Project Management
Coursera | Feb 2024 - Present
Obtaining Project management skills

Experience
Waiter - Head Waiter
Restaurants Gruzinskiy Dvorik & Zahady Daragoy | May 2018 - Aug 2019
Training junior staff, monitoring waiters, solving customer complaints,
serving tables and proving a friendly customer service.

Waiter and Barista
Lvivska Maysternya Shokoladu | Oct 2019 - Feb 2020
Serving tables, proving a friendly customer service and preparing
beverages.

Translator in dating agency
Prime date&Dream Singles | March 2020 - Feb 2021
Communication with foreigners in English on various topics.

Customer Care Expert
Wix | March 2021
Troubleshooting technical issues and proving customers with solutions
via posts and chats, hiring and testing newbies, preparing trainings and
Contact
employee shadowing, analyzing customer success.
 Kyiv
 [открыть контакты](см. выше в блоке «контактная информация»)
Personal Assistant
Jardin Exotique | Jun 2023 - Aug 2023 - Present
 [открыть контакты](см. выше в блоке «контактная информация»)
Schedule control, completing various tasks, interviewing and hiring new
 ivang19
employees.

Social Media Volunteer
Film festival Sunny Bunny | March 2024
Telegram - @igussh Escorting guests of festival, international juries through the festival,
Instagram - @wh0ivanya communicating with them in English and resolving their complains.