Mykola

MYKOLA MYKHAILIV
IT PROJECT MANAGER LVIV, UKRAINE [открыть контакты](см. выше в блоке «контактная информация»)

DETAILS PROFILE
Lviv I am a diligent and result-oriented Project Manager with 1 year of experience in the
Ukraine project management, with overall 3 years of experience in IT field. I possess a strong
[открыть контакты](см. выше в блоке «контактная информация») background in managing client relationships and exceeding client expectations. I am
[открыть контакты](см. выше в блоке «контактная информация») well-versed in using project management tools and methodologies (Agile, Scrum,
Waterfall) to streamline workflows and maximize efficiency. I am adaptable and quick at
LINKS learning new technologies and software, leveraging them all to enhance project delivery
and improve team productivity.
LinkedIn
Coming from a background in account management, I possess good communication
and interpersonal skills. I focus on building and maintaining strong client relationships,
SKILLS
proactively addressing client needs, and ensuring client satisfaction throughout the
Customer Service project life cycle
Microsoft Excel
EMPLOYMENT HISTORY
Communication
Project Expeditor at ELEKS, Lviv
Fast Learner 2022 — Present
Ability to Work Under Pressure Client Name - Confidential
Ability to Work in a Team About Client:
Project Management The client is one of the largest manufactrures in renewable energy, supplying 12% of UK's
Communication Skills energy consumption, with its goal to go carbon neutral by the next decade.

Scrum The main goal of our project was to provide client with predictibility models
primarily with the use of data science that would directly influence client's further
Agile decision-making.
Waterfall I was directly involved in a project, managing the team of 15-20 people with the following
Kanban responsibilities:

Lean • Planning & sprint reviews. ·
• Conduct sprint retrospectives. ·
• Conduct daily stand-up and one-to-one meetings. ·
LANGUAGES
• Remove impediments and blockers for the team. ·
English • Motivate team members and ensure a healthy atmosphere within the team.
• Provide project status updates for the stakeholders. ·
Ukrainian
• Manage project team assignments. ·
• Participate in individual performance reviews of the team members.
HOBBIES
Client Name - Confidential
Reading, olympic weightlifting.
About Client

The client is one of the top global leaders in biopharmaceutical industry, specializing
in equipment manufactruing suited for various industires such as: pharmaceuticals,
biotechnology, food & beverage, etc.

I was involved in the portfolio as a Project Coordinator assiting main Project Manager to
build up the account on the portfolio level. My main tasks were as follows:

• Procurement Management (Budget Forecasting & Control, PO creation, Invoice
creation)
• Project Knowledge Management - build and maintain a knowledge base that
contatins history of cooperation with client, completed projects, active projects,
with all relevant project documentation.
• Set up quarterly account meetings ensure exchange of knowledge and experience
between projects within portfolio.
Account Manager at Lemberg Solutions, Lviv
April 2021 — November 2022
Main responsibilities:

• Establish long lasting partnership with client.
• Conflict resolution
• Lead sourcing
• Manage small teams (1-5 people) on a project.
• Customer's team augmentation with company's resources.
• Invoice sending.

Customer Account Manager at WOW 24/7, Lviv
March 2020 — April 2021
As a Account Manager for customer support team my main responsibilities were:

• Compose customer support team monthly schedule
• Manage customer support team
• Provide exceptional customer support to client's customers
• Directly report to client any risks, issues, opportunities.
• Provide client with work data reports on monthly basis.

EDUCATION
Masters, Lviv University of Internal Affairs, Lviv
September 2018 — December 2023
Graduated from Lviv University of Internal Affairs with Bachelor & Masters degree.

COURSES
PMI Authorized PMP Exam Prep Course, TenStep,Inc.
August 2023 — September 2023

Google Project Management, Coursera & Google
2021 — 2021

Key Technologies for Business, IBM & Coursera
2021 — 2021

Learn Python 3 Course, Codecademy
2023 — 2023

Learn HTML Course, Codecademy
2023 — 2023

Learn CSS Course, Codecademy
2023 — 2023