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Опыт работы

Quality Management Officer

с 05.2024 по 12.2024 (7 месяцев)
HANDICAP International Federation in Ukraine, Київ (Неприбуткові, благодійні та громадські організації)

Notable accomplishments:
- Improved organization’s quality system in the field of demining, this resulted in the organization being certified for explosive ordnance risk education
- Ensured compliance of the organization’s QMS in the field of demining with DSTU 8820-1 standard, this resulted in the organization being certified for explosive ordnance risk education

Responsibilities:
- Maintenance and continual improvement of QMS for the organization's units relevant to mine action activities
- Risk management of the organization's mine action processes
- Management of the nonconformities
- Planning and conducting internal audits and supplier audits
- Planning and conducting management reviews
- Mentoring the management group in the regulatory compliance with ISO 9001 and the relevant national laws and regulations
- Training of employees of relevant departments on ISO 9001 requirements and the QMS
- Communicating quality standards to employees

Head of Quality

с 08.2019 по 11.2023 (4 года 3 месяца)
Tamtron Norway AS, Oslo Area, Norway (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Designed, elaborated and implemented QMS in the company
- Led the project for the company’s QMS certification that successfully resulted in the QMS being ISO 9001:2015 certified
- Employed more profitable conformity assessment procedures from 2014/32/EU and 2014/31/EU Directives, improving efficiency and reducing opex

Responsibilities:
- Maintenance and continual improvement of QMS
- Risk management of the company processes
- Management of the nonconformities
- Planning and conducting internal audits
- Administration of the TQM-software used to maintain the company's QMS
- Communicating quality standards to employees and coaching them on the use of TQM
- Mentoring the management group in the regulatory compliance with the relevant ISO-standards, laws and regulations
- Issuance of declarations of conformity to MID and NAWI directives for the company's weighing systems

Residential Property Investor

с 07.2016 по 07.2019 (3 года)
Freelance, Київ (Нерухомість)

Investment into real estate for renovation and sale, with short term focus

Project employee via University in Oslo

с 10.2015 по 12.2015 (2 месяца)
Innoco AS, Oslo Area, Norway (Освіта, наука)

Notable accomplishments:
- Assessed the sustainability and risks for the international business expansion
- Established new partnership with higher educational institution in Ukraine

Responsibilities:
- Assessment of the sustainability and risks of new projects
- Customer relationship development and establishment of new partnership

Project employee via University in Oslo

с 03.2015 по 06.2015 (3 месяца)
EVRY Norge, Oslo Area, Norway (IT)

Notable accomplishments:
- Conducted the qualitative research study on the workflow in Innovation Lab which identified the areas of improvements

Responsibilities:
- Facilitation of idea generation through workshops
- Customer relationship development

Project Engineer

с 05.2009 по 11.2013 (4 года 6 месяцев)
Goodtech Projects & Services AS, Bergen, Norway (IT)

Notable accomplishments:
- In the role of a Leading System Engineer, ensured the delivery of the department’s first international project was in line with the project’s requirements
- Became the subject matter expert in the design and creation of process pictures

Responsibilities:
- After-sales operational support
- Delivery of the IT-projects and release of technical documentation
- Maintenance of Process Data Portal

Chief Procurement Officer

с 04.2006 по 11.2008 (2 года 7 месяцев)
Technoinfocom, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Adjusted the procurement plan, which helped to lower cost price by 15%
- Implemented strategic procurement planning resulting in 95% in-time delivery from suppliers

Responsibilities:
- Procurement management
- Vendor partnership management
- Development and implementation of new business strategies

Senior Procurement Manager

с 11.2005 по 03.2006 (4 месяца)
Symmetron Ukraine, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Implemented the new purchasing management system

Responsibilities:
- Procurement management
- Vendor partnership management

Technical Sales Associate

с 07.2005 по 10.2005 (3 месяца)
KROSS-service, Київ (Оптова торгівля, дистрибуція, імпорт, експорт)

Notable accomplishments:
- Provided individual assistance approach in pre-sales process that helped to enhance customer satisfaction and to gain loyal customers for the company

Responsibilities:
- Customer coaching
- Pre-sales technical assistance and after-sales technical support to customers

Senior TV-broadcasting operations coordinator

с 10.2000 по 06.2005 (4 года 8 месяцев)
National Television Company of Ukraine (NTKU), Київ (ЗМІ, медіа)

Department: The lease of means for transmission of TV programs

Notable accomplishments:
- Initiated and implemented quality control of the provided services, which enabled cost cut

Responsibilities:
- Coordination of collaboration between internal departments and partners of NTKU
- Resolution of delivery and quality issues

Senior System Developer

с 08.1994 по 10.2000 (6 лет 2 месяца)
National Television Company of Ukraine (NTKU), Київ (ЗМІ, медіа)

Department: Computer and information technology

Notable accomplishments:
- Solely designed, developed and implemented the Warehouse system; in collaboration with one other colleague designed, developed and implemented software systems for two other departments

Responsibilities:
- Design, development and testing of new software
- Support of installed software
- End-user training and support

Образование

University of Oslo

Innovation and Entrepreneurship, Oslo Area, Norway
Высшее, с 2014 по 2016 (2 года)

Kyiv National University of Construction and Architecture

Automated management of technological processes and production, Київ
Высшее, с 1999 по 2005 (6 лет)

College of electronic equipment in Kiyv

Technician-programmer, Київ
Среднее специальное, с 1990 по 1994 (4 года)

Дополнительное образование и сертификаты

Revisjonsledelse - KV8 (Quality audit management)

2023, 1 міс

Risikoledelse - KV6 (Risk management)

2022, 1 міс

Kvalitetsledelse 2 - KO2 (Quality assurance management)

2020, 1 міс

Kvalitetsledelse 1 - KO1 (Quality assurance management)

2019, 1 міс

Знания и навыки

• Управлінські навички
• Уміння аналізувати
• Ведення CRM
• Управління ІТ-проєктами
• QA management
• Risk management
• Project management
• Supplier Relationship Management

Знание языков

• Украинский — свободно
• Английский — свободно
• Норвежский — свободно

Дополнительная информация

I have a management oriented profile in addition to a strong technical background.
My mission is to develop and maintain sustainable quality systems that will ensure consistent quality of products and services.
I am described as a focused teamleader with a desire to help others and achieve the best for the company. I have a proven ability to solve complex issues by synthesizing creative thinking and analytical skills.


KEY QUALIFICATIONS
- Experienced Quality Assurance and Risk Management professional
- Certified Quality lead auditor
- Hold a MSc in Automation of technological processes as well as in Innovation of high-tech companies, 20-years experience in engineering
- High professional expertise within CRM and SRM
- Skilled in interaction and coordination across an organization
- Structured, committed and delivering on expectations
- Friendly, helpful, good coaching skills