Контактная информация

Соискатель указал телефон , эл. почту и LinkedIn.

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Опыт работы

Dispatcher

с 02.2024 по наст. время (3 месяца)
Hermes Logistics, Remote (Transportation and logistics)

Responsibilities:

1. Dispatching and Routing: I was responsible for calling drivers, getting information about their trucks and looking for profitable loads for them considering factors like delivery timelines, fuel efficiency, and load optimization.The truck types include Dry van, Gooseneck, Lowboy SD, Power only and step deck

2. Communication: Maintain clear and consistent communication with truck drivers, providing detailed instructions, updates, and addressing any challenges that may arise during transportation.

3. DAT Load Expertise: Leverage in-depth knowledge of DAT Load to effectively match available loads with truck capacity, negotiate rates, and ensure optimal utilization of resources.

4. Customer Interaction: Collaborate with customers to obtain accurate delivery details, address concerns, and provide real-time updates on shipment status.

5. Problem Resolution: Proactively identify and address any issues affecting delivery schedules, working closely with drivers and employing effective solutions to minimize disruptions.

6. Record Keeping: Keep accurate records of dispatch activities, including delivery confirmations, delays, and incidents, utilizing DAT Load and other dispatching software.

Achievements:

1. Optimized Routing: Successfully implemented route optimization strategies, reducing transportation costs while maintaining delivery timelines.

2. Efficient Load Matching: Demonstrated proficiency in DAT Load, consistently ensuring high match rates, reducing idle time, and enhancing overall operational efficiency.

3. Communication Excellence: Received commendations for clear and effective communication, contributing to improved collaboration between the dispatch team, drivers, and customers.

4. Problem-Solving Prowess: Recognized for quick and effective problem resolution, minimizing delays, and maintaining a high level of customer satisfaction.

Знания и навыки

Знание языков

Английский — свободно