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ROMAN
TYKHONOV
CUSTOMER SUPPORT
REPRESENTATIVE
Committed to delivering high-quality care to ensure
ultimate customer satisfaction, with a proven track
record in establishing and maintaining excellent
client communication and relationships.

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EXPERIENCE
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CUSTOMER SUPPORT REPRESENTATIVE
Ukraine, Rivne LabQ Diagnostics

September 2022 - October 2023

Customer support service, assisting customers via
phone calls, emails and chats.
SKILLS Making outbound calls for billing purposes.
Billing and insurance discovery.
Ability To Work Under Pressure
Working in Excel, Google Sheets and Access
Excellent Customer Service Skills
Multitasking skills
Strong Communication CHEF
Problem-Solving
Virgin Voyages
Microsoft Office
February 2020 - July 2021
Microsoft Excel
Food preparation on the cruise ship

EDUCATION Communication with the stuff onboard
Trained stuff onboard
COLLEGE Sharing skills to the other crew
Kherson Higher Professional Culinary Organize workspace.
College

September 2012 - Juy 2014 CHEF
PROFESSIONAL COURSES
Marella Cruises
Professional Courses at School of
March 2019 - December 2019
Cruise Service
Food preparation on the cruise ship
November 2017 - January 2018
Communication with the stuff onboard
Assisting Chef de Partie
LANGUAGE
English B2