Свiтлана

SVITLANA KONDRATENKO
B U S I N E S S A N A L Y S T

[открыть контакты](см. выше в блоке «контактная информация»)
PROFILE
Having worked in several projects as a Business Analyst, I have got a
[открыть контакты](см. выше в блоке «контактная информация») clear understanding of SDLC, Agile methodologies; gained valuable
Dnipro (Ukraine), open to relocation experience of communication with the teams of designers, developers
to EU countries and QA engineers. Having experience of my own business, I know most
Svitlana Kondratenko of the needs and pains of the business owners, communication with the
foreign clients and a fluent English.

TECHNICAL EXPERIENCE
SKILLS
BUSINESS ANALYST
Software life cycle Agile methodologies
Voluntary project
(Scrum);
Requirements identification and January 2024 - Present
prioritization;
Cooperating with PO and designer to identify and specify client's
Creation of functional/non-functional
requirements; needs and requirements in detail;
Use Case, User Story, User Persona, Analyzing and elaborating the received data;
User Journey Map, Story Mapping,
Сreating documentation (User Stories (dozens of USs that help the
Swimlane, UML, BPMN, Wireframes,
interactive prototyping, usability developers and QAs to develop the product that will fully cover
testing, prioritizing client’s needs);
Successfully collaborating with designer, the teams of developers,
QAs on resolving issues and specifying details of the project;
Optimizing teams' work by creating tasks in Jira.
TOOLS:
JUNIOR BUSINESS ANALYST

Jira, Confluence, Transporeon Trimble Company
Google Sheets/Docs, Google Slides, July 2023 - December 2023
Google Meet,
Miro, Figma, Lucid Spark, Movavi Communicated with clients ton the initial stages of the projects
Office suite, Microsoft Teams. identifying their needs and pains;
Created documentation on requirements for the future
implementation;
 Communicated with the business process engineers on the client's
LANGUAGES: needs, provided reports for the management on the work
conducted and planned;
English - Advanced, confident user Conducted more than 50 successful presentations and trainings
German - Intermediate
for the clients on the product's usage;
Participated in clients' support.

EDUCATION:
COOWNER, TEACHER, TUTOR
HILLEL IT SCHOOL — COURSE OF Club of Events In English MagPie
BUSINESS ANALYSIS
October 2017 – December 2021
March 2023
Arranged (communicating with the potential clients, inventing the
Technical Skills acquired: topics for the events, writing the agenda and the description of
Software life cycle Agile methodologies
the events, searching for the premises and advertising the events)
(Scrum, Kanban), Waterfall;
Requirements identification and and held different events in English (speaking clubs, events with
prioritization; the invited speakers, games in English);
Creation of functional/non-functional
Taught English for the students of Levels Elementary - Advanced
requirements;
Use Case, User Story, User Persona, conducting regular classes and diverse clubs to enhance their
User Journey Map, Story Mapping, learning experience;
Swimlane, UML, BPMN, Wireframes, Worked with the individual students and groups in IT companies
interactive prototyping, usability
(carrying out Interviews, establishing contact, requirements
testing, prioritizing;
Concept Vision & Scope, BRD, Tech analysis and developing individual product)
Task, SRS,learning SQL.
Tools used:
Jira, Confluence, Google Sheets/Docs,
Google Slides,
Power Point, Miro, Moqups, Bandicam.

SOFTSERVE ACADEMY - QA AND
TESTING OF MODERN SOFTWARE
SYSTEMS COURSE
April 2022
Fundamental Test Processes
Project Team Roles and
Responsibilities
Tools
SCRUM
Defect Tracking
Test Execution
UI, UX, Usability
Estimation
Test Approaches. Test Level. Test
Types
Requirement analysis
Test Design Techniques
Test Design and Implementation