Юлія

Shumylo Yulia
Nationality: Ukrainian
Date of birth: 23rd October 1996
Place of birth: Krivoy Rog, Ukraine
Address: Lisovogo 17, flat 32, Krivoy Rog, Ukraine
E-mail: [открыть контакты](см. выше в блоке «контактная информация»)
Telephone number: [открыть контакты](см. выше в блоке «контактная информация»)
WORK EXPERIENCE
 02.2022 - 03.2024 Company "Coinify"
 Customer Service Specialist at a Cryptocurrency Startup
 Provided timely customer support on all platform and company service-
related inquiries online chat and email.
 Assisted customers with account registration, verification, account
funding, and cryptocurrency transactions.
 Developed and implemented improvements to customer service
processes to enhance efficiency and service quality.
 12.2019 – 12.2021 – 基辅罗斯餐厅 ( “Kyiv restaurant” ) Beijing, China.
 Restaurant manager
 Greeting and welcoming guests
 Monitoring service, presentation and quality of food and beverages
 Interaction with guests
 Translation where necessary
 Coordination with other personnel
 08.2018 – 11.2019 - Hangzhou CHIC Culture Creative, Hangzhou, China.
 Model
 Clothes photo shooting
 Game advertising
 07.2015 – 07.2018 – Krivoy Rog, Ukraine.
 specialist in manicure
 Nail extension, correction, art design

EDUCATION
 09.2014 – 06.2018 – Bachelor degree in Construction (engineer architect).
Krivoy Rog National University, Krivoy Rog, Ukraine.
 09.2019 – 12.2020 – Institute of Economics and Management, Beijing,
China.
 02.2021- 08.2021 - HSK 4 language course.
 LANGUAGES PROFICIENCY
 Russian (native speaker)
 English (Upper-Intermediate)
 Chinese (advanced)
 Ukrainian (native speaker).
QUALIFICATIONS

 09.2022 - "Cryptocurrency Investment Course 2022: Fund Your
Retirement!" on Udemy: covers the fundamental principles of cryptocurrency
investment, as well as strategies for maximizing returns and managing risks.
 02.2022 - 04.2022 - "Bitcoin and Cryptocurrencies" on Khan Academy: an
introduction to Bitcoin and cryptocurrencies, including an explanation of basic
concepts and technologies.
 09.2020 – 12.2020 – Specialized language. Institute of Economics and
Management, Beijing, China.
 09.2019 – 05.2020 – Chinese course ( HSK 3 - 4 ) Institute of Economics and
Management, Beijing, China.
 09.2018 – 05.2019 – Chinese course ( HSK 1 - 2 ) Institute of Economics and
Management, Beijing, China.
 24.02.2017 – Hardware manicure. Borisenko nails beauty school. Krivoy Rog,
Ukraine.
 12.09.2016 – Nail design course. EzFlow Nail Systems. Krivoy Rog, Ukraine.
 11.09.2016 – Gel polish design. “Fly nails” studio, Krivoy Rog, Ukraine.
 03.04.2016 – Chinese painting course. School of nail technologies
“PERFECT”, Krivoy Rog, Ukraine.
 12.12.2015 – Chinese painting course. “Fly nails” studio, Krivoy Rog, Ukraine.
 06.2015 – Online course program of high-speed art design of nails –
LEVEL 1. Krivoy Rog, Ukraine.

PERSONAL QUALITIES
 Sociability: the ability to effectively communicate with different people.
 Organizational skills: the ability to plan one's work and manage time.
 Adaptability: the ability to quickly adapt to new conditions and situations.
 Responsibility: the willingness to take on responsibilities and fulfill them with quality.
 Resilience: the ability to maintain composure and work effectively under pressure.