Amina

Amina ZABASHTA

I am a vibrant and optimistic individual with a passion for continuous learning and
embracing new experiences. Renowned for my strong communication skills, I effortlessly
connect with diverse individuals and foster harmonious relationships, punctual, active,
motivating, create. Adaptable and quick to grasp new concepts, I excel in multifaceted
roles and thrive in dynamic environments.

 [открыть контакты](см. выше в блоке «контактная информация»)  1824, Caux, Switzerland  Date of birth 14/01/2004  Ukrainian  Front Office

 [открыть контакты](см. выше в блоке «контактная информация»)

Skills Education

Communication Bachelor of Arts in Hospitality Management From February 2024 to January 2027
Swiss Hotel Management School, Montreux,
Punctual
VD, Switzerland
Customer service
Bachelor International Tourism From September 2022 to June 2026
Public Speaking Kyiv International University, Kyiv, KV
Attention to detail
Junior Specialist's From September 2019 to February 2023
Time Management Private Institution of Higher Education "Kyiv
International University", Kyiv, KV, Ukraine
Responsible
"Professional College of Kyiv International University"
Teamwork Programme Subject Area Tourism
Professional Qualification Specialist in Tourism
Stress resistance

Work experience
Languages
Practical Reception (Resident Assistant )
Ukrainian Swiss Hotel Management School, From February 2025 to June 2025 (4 months)
First Language Caux, Switzerland
Russian Welcomed guests and facilitated check-in and check-out.
Proficient (C2) Organized and distributed packages and mail.
Handled student's queries and addressed them to the specific department for
English
assistance.
Upper Intermediate (B2)

French F&B Trainee Supervisor From August 2024 to January 2025 (5 months)
Beginner (A1) SHMS Caux, Montreux, VD,
Switzerland
Training students (setup, cleaning, attention to detail, teamwork).
Computer skills Organizing themed lunches (table setting, beverages, posters).
Assisting in event management (100-1000 guests).
Microsoft Office Inventory control of food, tableware, and equipment.
Preparing and publishing the weekly menu.
Social Media
Practice Server in School From November 2023 to June 2024 (7 months)
SHMS Caux, Montreux, VD,
Switzerland
Welcomed guests and introduced menu at Caux Palace
Matched cutlery to various dishes
Introduced beverage list and replenished drinks
Kept buffet station tidy and restocked when necessary

Assistant Manager (Practical) From September 2021 to September 2022 (1 year)
Amina Travel , Kiev ,Ukraine
Provided information for guests regarding tour packages.
Answered calls and queries.
Filing and other various administrative tasks