Лоліта

LOLITA MALYK
SENIOR BUSINESS & SYSTEMS ANALYST

Profile
Experienced and thoughtful Business Analyst with over five [открыть контакты](см. выше в блоке «контактная информация»)
years of experience in evaluating and improving business
systems for E-Commerce companies.
Resourceful, and committed to continually advancing my
knowledge of designing and implementing business Skills
solutions and interested in new areas.
Productively cooperate with both the development team Agile
and the customer team, quickly set up effective Communication
communications, bring tasks to a solution and quickly BPMN, UML
resolve incidents. System testing
Diplomatic, optimistic, careful, follow a healthy lifestyle. E-Commerce
SQL
C#
Integrations

Experience Bank Loyalty Program
Senior Systems Analyst
2020 - 2022 Education
Development of a bonus loyalty program
for a large bank: development of website
and mobile application 2012 - 2016
Analytics and description of the system. Bachelor of Information
Decomposition and assigning tasks for Systems and Technologies
developers based on business Kharkiv National University of
requirements, task grooming. Radio Electronics ,
Verification of input documentation and Kharkiv / Ukraine
requirements, clarification and approval. Informatics (Information
Tasks estimation, description of DoD. Systems and Technologies)
Consultation of developers and testers.
Coordination of team work on a complex
task. 2016 - 2018
Acceptance of the completed task, test Master`s of Applied Computer
review. Science National Research
Nuclear University MEPhI,
Evaluated and received approval Moscow / Russia
 from the sales department for Applied Computer Science
more than 60 major tasks per
quarter.
2018
Dive into E-commerce (for
business owners) iWENGO
Grow your business online with
the help of modern tools for
promotion, logistics, customer
service and sales management
on marketplaces.

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2019 - 2020 DIY Marketplace (Merchant Administration System)
Senior Business Analyst
Analytics of current processes and user problems, assessment of their impact on key
business performance indicators.
Gathering user stories, analytics and formalization of system requirements. Managing
user expectations.
Business impact assessment and backlog planning.
Supervision of the process of integration of the user accounting system with the
target system, user support.
System development planning.
Participation in the construction and launch of the post-payment process when
placing an order online.
Automation of the onboarding process for
 new sellers to the DIY marketplace platform

2018 - 2019 DIY Marketplace
Systems & Business Analyst
Creation of reglaments for client journey in the marketplace:
preparation the assortment, certification, content factory, publishing on the website,
checkout, payment, delivery, returns, customer support, cooperation with suppliers,
financial reporting and verification.
Preparation of user instructions.
Management of roles and user access to the system.
Organization of users support, technical support, incident management. Analytics of
new functionality.
Maintain of the system testing.
Maintaining the full path of the goods delivery from the seller to the
 client at the launching stage of large online marketplace by means of
the system monitoring, troubleshooting.

2017 - 2018 Kids Products Online Shop
Systems & Business Analyst
Deep dive into the logistics and accounting processes of a multi-channel store with
its own courier delivery.
Implementation of online payment, compliance with Federal Law-54, control of
payments and simplification of financial verification.
Preparation and approval of Specification.
System requirements management.
Preparation of accompanying documentation, user instructions.
Drawing up a test plan, testing.
Presentation and delivery of the solution to the customer.

2017 - 2017 Systems Integrator
Junior Business Analyst
Project management for creating a website with feedback functionality and the
possibility of booking rooms, analytics, documentation, testing and support of
implemented websites.
Preparation of regulations for functional, cross-platform and regression testing for
two large online stores. Leading the testing process with a team of testers.
Consulting testers, preparation of reference documentation.
Creating a test plan for various types of regular testing and automation. Reporting in
TestRail, Jira Atlassian systems.
Analytics of processes in a retail store in order to automate the work of the
purchasing department and interaction with the sales department. Description of the
current business process in uml, preparation of technical specifications for future
development of the system.

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