Rufai

Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10581325

Опыт работы

Customer support representative

с 06.2019 по 05.2021 (1 год 11 месяцев)
Ecore services, Remote (Marketing, advertising, and PR)

These includes virtual assistance and case manager , handling about 100 inbound and outbound calls daily to potential customers.

Communicated via live chat support to resolve client complaint

Знания и навыки

Знание языков

Английский — свободно

Дополнительная информация

I made and received about 50 to 100 calls daily both inbound and outbound calls , engaging in tele consultation with potential patients wanting to visit the clinic for orthodontic procedures.

I scheduled and coordinated appointments with our top notch professional dentist/Orthodontist in the clinic.

I also resolved patient's debt account, handled billing inquiries on their financial account and gave an all round seamless experience of telehealth.