Shammah

Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/6338045

Опыт работы

Sales Development Manager, Lead Generation Manager

с 02.2022 по 02.2024 (2 года)
Buffalo Market, California (Wholesale, distribution, imports, and exports)

* Present, promote and sell products/services to existing and prospective customers.
* Establish and maintain positive business and customer relationships.
*Reach out to customer leads through cold calling, chat and email
*Expedite the resolution of customer problems and complaints to maximize satisfaction.
*Achieve agreed upon sales targets and outcomes.
*Establish relationships with niche brands in need of distribution network.
* Lead Generation with up-to-date platforms such as LinkedIn, Crunchbase, Sales Navigator

Customer Success Analyst

с 07.2020 по 10.2021 (1 год 3 месяца)
DevBridge, USA (Remote) (IT)

*Reached out to clients through calls, chat and email.

*Establish a trusted relationship to help drive continued value of the company’s products and services

* Work with the sales and marketing team to drill customer references and develop case studies

* Collaborate, problem solve, and/or strategize upcoming client meetings with team members

* Review the customer journey, identifying how it’s supported, taking a consultative approach in helping clients overcome issues and achieve goals

* Facilitate interaction and workflow between project team members, including third-party service providers, to ensure deliverables are on time

Customer Service/Support Representative

с 03.2019 по 05.2020 (1 год 2 месяца)
Scentbird, New York (Remote work)) (Beauty, fitness, sports)

* Advised customers on a wide range of the company’s products and services through calls, chat and email.
* Convinced customers/clients to purchase a particular product.
* Helped customers with complaints and questions concerning the products before and after delivery in a professional manner.
* Ensured product information are accurate and up to date.
* General duties such as making calls, emailing and sending marketing materials to clients/customers.
* Made the public aware of all our promotions, discounts and special offers.

Phone call operator/Sales manager

с 12.2017 по 01.2019 (1 год 1 месяц)
Atlantico, Vinnytsia (Design)

* Remote work
* Sending emails, making calls, making sales and creating quotes.
* Working with management and senior staff to meet particular set goals and targets.
* Serving consumer payments processing and refunds.
* Addressing questions, complaints and concerns in a professional manner and in accordance with company policy.

Freight Forwarder

с 12.2016 по 11.2017 (11 месяцев)
Colony, San Francisco (Transportation and logistics)

* Strive for consultative sales to distinguish market presence by effectively probing / identifying needs and suggesting solutions to help customers.
* Build a good understanding of target customers/assigned account base.
* Provide personalized service and build relationships with customers, identify current and future customer requirements.
* Communicate significant trends, rate changes and policies to customers’ accounts.

Образование

Vinnytsia National Medical University

Medicine, Vinnytsia
Высшее, с 2015 по 2021 (6 лет)

Дополнительное образование и сертификаты

University of Port Harcourt Teaching Hospital

2022, 1 year

AirForce Hospital

2023, 1 year

Знания и навыки

Знание языков

• Английский — свободно
• Корейский — средний
• Украинский — начинающий
• Русский — начинающий

Дополнительная информация

* 1st runner-up in a high school spelling competition (2012/2013)
* Winner of an inter-school spelling competition (2013/2014)
* Proficient orthographer