Контактная информация

Соискатель указал эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/10592914/

Опыт работы

Sales manager

с 07.2023 по 07.2025 (2 года)
KlinDrive, Remote (Construction, architecture, interior design)

Built and maintained strong relationships with clients and partners.
• Conducted sales calls and follow up for every proposals to secure new business
• Handling sales funnels and follow up
• Generated new leads and converted them into sales opportunities
• Consistently met or exceeded sales targets
• Provided excellent customer service to retain clients
• Excellent Verbal and written communication
•Lots of Outbound and Inbound calls
•Scheduling appointment and Calendar Consolidation
• CRM system Management
• Data Entry and record keeping

Sales assistant

с 05.2022 по 07.2023 (1 год 3 месяца)
Home.In, Remote (Construction, architecture, interior design)

Lead and client database management that increase repeat business
• Educating and Explaining to clients about our furnitures
• Actively listened to customers, handled concerns quickly resolvef issues
• Maintaining sales drives and sales funnels
•Negotiations with client from start to signing contracts
• Resolved client complaints with empathy, resulting in increased loyalty and package purchases
• Made high number of Outbound calls to follow up on interest
• Maintaining accurate client records and data within CRM System to update and organize client information
• Closing deals and driving sales growth that exceeded target
• Managed price quotations as well as follow up on quotations
• Attention to details
• Welcoming clients with a welcome and professional tone
• CRM Software Proficiency
• Data Entry and record keeping
• Welcoming clients with a welcome and professional tone
• CRM Software Proficiency

Sales manager

с 03.2021 по 03.2022 (1 год)
4Front B2B, Remote (Food industry)

•⁠ ⁠Generated new business leads through LinkedIn, Upwork and Google search Exhibitions.
•⁠ ⁠Negotiated contracts with foreign wine suppliers.
Managed global supplier relationships, ensuring timely delivery and product quality.
•⁠ ⁠Conduct market research to identify new wine trends and opportunities.
•⁠ ⁠Collaborate with logistics teams to optimize shipping processes.
•⁠ ⁠Coordinated with distributors to expand market reach.
•⁠ ⁠Maintained up-to-date knowledge of wine regulations and compliance

Customer support representative

с 08.2019 по 01.2020 (6 месяцев)
Help Scout, New York, Remote (Telecommunications and networking)

1. Provided excellent customer
service by addressing inquiries and
resolving issues in a timely manner.

2. Handled an average of 50 calls per
day, maintaining a high level of
professionalism and efficiency.

2. Achieved a 95% customer
satisfaction rating through effective
communication and problem-solving
skills.

3. Utilized CRM software to
accurately document customer
interactions and ensure a seamless
experience.

• Calendar Management and Schedule Management

4. Product/Service Knowledge.

Образование

Lviv Polytechnic National University

Business Management, Kyiv
Высшее, с 2017 по 2019 (2 года)

Знания и навыки

• Management of CRM
• Educability
• 1C:Enterprise
• Self-growth
• Marketing research
• Fast typing
• Ability to work in multitasking mode
• Stress resistance
• Empathic
• Active listening
• Comprehension
• Email/chats
• Knowledge of service standards
• Cold sales
• Warm sales
• Lead generation
• Positivity
• Patience
• Adaptability
• Time management
• B2B Sales
• B2C Sales
• Conducting telephone negotiations
• Rapport building
• Discipline
• SRM user
• Referral selling
• Buyer/seller agreement
• Knowledge of product storage rules
• English
• Attentiveness
• Management skills
• MS Excel
• Ability to analyze

Знание языков

Английский — свободно