Маргарита

MARHARYTA ZDIORUK
SALES MANAGER

Work experience
Contact CRM Consultant (unit World) 2024 - 2024
CRMiUM Kyiv
 [открыть контакты](см. выше в блоке «контактная информация»)

 [открыть контакты](см. выше в блоке «контактная информация») In my role, I was responsible for lead qualification, contacting and conducting meetings to

[открыть контакты](см. выше в блоке «контактная информация») gather requirements in English with foreign clients, facilitating discovery, providing
 zdioruk-398822164 preliminary project estimations and consultation on CRM\ERP systems, submitting
business requirements for estimation, presenting proposals, negotiating
contracts\agreements, handling invoices, and transferring projects to the delivery team. I
Skills
managed the full sales cycle of implementing business automation system projects (CRM,
ERP, HRM) for medium and large businesses.
Product Sales SaaS Sales

Sales automation
Country Manager 2023 - 2023
CRM systems Zoho Jooble Kyiv

Pipedrive Hubspot Odoo Participated in the launch of an internal startup aimed at implementing a novel

Creatio ERP systems monetization model within the company. Following the product launch, we achieved a
significant sevenfold increase in monthly profit and devised strategies to mitigate
International Sales
customer churn. I actively participated in client acquisition, retention, and support efforts
Full sales cycle UpWork aligned with the new monetization model. Additionally, I oversaw client management in
the CRM system, analyzing inquiries and troubleshooting issues as they arose.
Collaboration with cross-functional teams—including development, design, and marketing
Languages
—enabled comprehensive analysis of product success and marketing strategies. I also
English Upper-intermediate conducted primary data analysis and hypothesis testing to drive informed decision-making.

Ukrainian Native
Country Manager 2019 - 2021
Serbian Upper-intermediate Jooble Kyiv

Croatian Upper-intermediate
Performed full sales cycle and support for clients (500+) in Serbia, Croatia, Bosnia and
Herzegovina on two monetization models in three languages, including acquisition and
retention development. Collaborated with the development team to update and enhance
Courses
the product. Sales, customer support and user's feedback analysis.
Becoming a Product Manager: A
Complete Guide Freelance translator 2014 - 2019
by Cole Mercer and Evan Kimbrell Self employed Kyiv
2023 - 2023
Worked on large translation projects remotely, managed a team of translators, distributed
tasks, met deadlines, communicated with clients.Managed work with clients, implemented
User Experience (UX) for Non- large translation projects from the stage of negotiations with clients to project delivery.
Designers Communicated with clients from different countries, worked simultaneously on several
by Tom Green projects with different deadlines. I handled large translation projects remotely, managing a
2023 - 2023 team of translators, distributing tasks, following deadlines, resolving disputes, and
resolving any disruptions or potential delays in project delivery.

Google Analytics 4 (GA4) Essential
Training
Education
by Corey Koberg
2023 - 2023 Taras Shevchenko National University of Kyiv 2009 - 2014
Slavic Philology