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Oleksandr Tkachuk
Warsaw, Poland ​

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Summary
Experienced project manager with more than seven years of experience in creating successful
projects. With experience working with global companies and their clients around the world.
Skills in agile portfolio, program management, Scrum practices and effective people
management. Additionally strong professional skills in mobile and web development,
contributing to the delivery of end-to-end solutions in a dynamic environment.

Experience
Delivery Manager
Decima Digital
Oct 2024 – Feb 2025 (5 month)
Successfully managed e-store development projects on Magento Commerce 2, including Fresh
Pharm, Fillmore Container and aFe Power, ensuring seamless upgrades to the latest platform
versions.
​ Streamlined the development of new functionalities by effectively analyzing customer
requirements, resulting in enhanced client satisfaction and improved user experiences.
​ Delivered tailored technical solutions by advising clients on optimal Magento configurations and
integrating additional modules to meet unique business needs.
​ Achieved consistent on-time project delivery by efficiently managing budgets, deadlines, and
resource allocation.
​ Enhanced project transparency and client trust through detailed and timely reporting, including
clear and accurate invoicing for completed tasks.

Project Manager
Profisea
Jun 2024 (1 month)
​ Optimized DevOps workflows by conducting a comprehensive audit of team processes,
resulting in improved efficiency.
​ Successfully prepared and delivered documentation, contributing to the company’s
achievement of AWS Cloud Operations Competency certification.
​ Managed the successful migration of services from Google Cloud to AWS Cloud, ensuring
minimal downtime and enhanced system performance.

Senior Project Manager
EXDST
Jan 2022 – May 2024 (2 years 5 month)
​ In my capacity as a Senior Project Manager, I am entrusted with the comprehensive oversight
of software projects, ensuring their seamless execution from inception to completion while

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 meticulously adhering to predefined scopes, budgets, and timelines. Thriving in a dynamic and
rapidly evolving landscape, I coordinate the planning and execution phases, adeptly navigating
complexities and recalibrating strategies as necessary to meet evolving project dynamics.
​ Among my notable achievements is the proficient oversight of a pivotal initiative involving the
development of a mobile application for the J.R. Simplot Company. This solution streamlined
fieldwork operations, facilitating tasks such as sample collection and scouting with seamless
real-time data synchronization.
​ Additionally, I effectively led and coordinated a geographically dispersed team of iOS
developers spanning Ukraine, Turkey, and the USA, while also fostering collaborative partnerships
with cross-functional teams including DevOps, backend developers, and designers to ensure
holistic project success.
​ Moreover, I am steadfast in cultivating robust relationships with stakeholders, cultivating an
environment of trust and collaboration essential for the successful delivery of products that
precisely align with their objectives and expectations.

Program/Project Manager
Viseven
Sep 2018 - Jan 2022 (3 years 5 months)
​ During my tenure as Program Manager, I led the strategic alignment of programs and processes
designed to meet the unique needs and goals of our valued pharmaceutical customers. Overseeing
project management initiatives spanning over 100 full-time engineers (FTE), I orchestrated
multifaceted efforts with precision and finesse.
​ Participating as a Project Manager in pre-sales activities and tender processes, I played an
important role in securing and developing key partnerships. Effectively initiating and managing
long-term projects, I have worked with esteemed clients such as Bayer and Novo Nordisk, fostering
long-term relationships based on trust and results. In addition, I provided support in the
development of new products and improvement of existing ones for well-known organizations,
including Biogen, Abbott, Mylan, Johnson & Johnson and others.
​ With experience in facilitating seamless communication, I met regularly with stakeholders to
ensure project transparency and facilitate informed decision-making. Led teams to meet project
timelines, budgets, and goals, contributing to successful project outcomes. Skilled in coordinating
multiple projects and teams, I handled complexities with ease and precision.​
​ With a strong focus on risk management and mitigation, I implemented proactive strategies to
identify and eliminate potential obstacles, protecting the integrity and success of projects.
Methodically planning and carefully monitoring project implementation, I have consistently
maintained standards of excellence, earning a reputation for delivering exceptional results in a
dynamic environment.

Project Manager
ISM Ukraine
Sep 2016 - Sep 2018 (2 years 1 month)
​ As an experienced project manager, I organized seamless collaboration between internal teams
and external partners, ensuring flawless execution of e-commerce initiatives. Leading both the
development of new Magento projects and the enhancement of existing stores developed by
third-party agencies, I have been instrumental in creating custom solutions that meet and exceed
customer expectations.​
My dedication to excellence drives me to closely monitor all projects, ensuring they are completed
on time, within scope, and within budget. Using my extensive experience, I skillfully allocate

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 resources to optimize project results and guarantee success at every step.​
​ I take a proactive approach by developing comprehensive project plans that allow me to closely
monitor progress and implement robust tracking mechanisms to keep projects moving. Finely
managing changes in project scope, schedules, and costs, I use rigorous validation techniques to
maintain project integrity and meet client requirements.​
​ One of my notable achievements is the initiation of Lampenlich network cooperation with
QAZQA in many countries including the Netherlands, UK, Poland, Germany and France, as well as
successful projects for well-known brands such as Imperial Riding, Spar, Kimberly-Clark and
HarperCollins. Functional e-commerce solutions were developed for both B2C and B2B clients,
facilitating business expansion and enhancing efficiency in all aspects of customer interaction.​
​ My expertise in stakeholder management has enabled me to build collaborative relationships
with key stakeholders, facilitating open communication and ensuring alignment with project
objectives. By conducting a thorough risk assessment, I proactively implement measures to
mitigate potential project risks, ensuring project success and client satisfaction.​
​ In addition, I actively develop and maintain strategic partnerships with third-party vendors,
nurturing mutually beneficial relationships to support project goals. Committed to transparency and
accountability, I meticulously create and maintain comprehensive project documentation, ensuring
clarity and continuity throughout the project lifecycle.

iOS developer
Infopulse ​
Sep 2012 – Aug 2016 (4 years)
​ ​ As an iOS Developer I spearheaded the development of mobile applications for iOS,
utilizing Objective-C to create robust and user-friendly solutions. Notably, I led a team of developers
during the implementation of key features, ensuring efficient collaboration and adherence to project
timelines.​
​ My role also involved integrating these applications into existing business systems, where I
demonstrated proficiency in aligning technical functionalities with organizational requirements.
Additionally, I played a pivotal role in user interface design, focusing on creating intuitive and
visually appealing interfaces to enhance user experience.​
​ Throughout my tenure, I consistently developed software solutions for Deloitte consulting
company, leveraging my expertise to deliver tailored applications that met the unique needs of
clients. Actively participating in technical meetings and scrum sessions, I facilitated seamless
communication and collaboration across cross-functional teams, driving project success and client
satisfaction.

Packaging Engineer / Customer support
EDB ErgoGroup ASA
Mar 2010 - Sep 2012 (2 years 7 months)
​ During long-term projects in Norway, I had the opportunity to immerse myself in the client's
environment, working directly alongside their team. My responsibilities encompassed a range
of crucial tasks aimed at ensuring the smooth operation of applications and installations in MS
SCCM.
​ I conducted thorough quality assurance (QA) of applications and installations, performing
local testing. This involved conducting both base and functional testing directly within the
customer's environment to identify and address any potential issues promptly.

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 A significant aspect of my role involved extensive communication with clients. I adeptly
handled troubleshooting and provided comprehensive support for installations, demonstrating
my strong problem-solving skills and commitment to delivering exceptional service.
​ One of the highlights of my experience was leading the coordination of Telenor's migration
project. I spearheaded the adaptation of installations from Windows XP to Windows 7,
including the integration with the SCCM deployment system. This required meticulous
planning, precise execution, and effective collaboration with both internal teams and external
stakeholders to ensure a seamless transition and minimal disruption to operations.
​ Throughout my tenure, I had the privilege of working closely with esteemed clients such as
Telenor, DNB, Sparebanken, Storebrand and others, further honing my ability to navigate
diverse client environments and deliver tailored solutions to meet their specific needs. ​

Head of the Information Technology Department of the Western Division
First Investment Bank
May 2005 - Mar 2010 (5 years)
​ During my tenure, I have demonstrated strong leadership and management skills, contributing
significantly to the expansion and effectiveness of the organization. In particular, I led the creation
of four new divisions, overseeing every aspect from inception to execution. This involved careful
planning and execution of processes to procure all the necessary equipment, ensuring smooth
operations from day one.​
​ In addition to my role in branch expansion, I played a key role in managing network and security
contracts, using my expertise to negotiate favorable terms and ensure compliance with industry
standards. I am entrusted with the important responsibility of overseeing compliance with security
standards in banking institutions, compliance with regulations of the National Bank. This involved
implementing robust security measures and protocols to protect sensitive data and mitigate
potential risks.​
​ Additionally, I was heavily involved in various aspects of IT administration, including Active
Directory administration and tracking information security measures such as anti-virus software
updates and Group Policy management. I provided end-to-end support for the Citrix Farm,
overseeing and monitoring its operation, troubleshooting any issues that arose. In addition, I
provided valuable consulting services to bank employees on the use of software and hardware,
demonstrating my commitment to improving organizational efficiency and productivity.​
​ In addition, I have actively participated in the development team of new banking software
systems, using my technical experience and knowledge to drive innovation and provide advanced
solutions tailored to the specific needs of the banking sector. Through effective leadership, strategic
planning and meticulous attention to detail, I have consistently achieved outstanding results and
earned a reputation as a reliable leader and problem solver within the organization.

Education
Zhytomyr State Technological University
Bachelor of Computer Science, Software for automated systems
​
​
Zhytomyr Medical Institute
Master of Public Health - MPH, Public Health and General Preventive Medicine
Residency Program

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Licenses & Certifications
IT Project Management. ADVANCED - Laba
52fc6a0f51239bb8ef5853c0034f1ce6

Scrum Fundamentals Certified (SFC) - SCRUMstudy - Accreditation Body for Scrum and Agile
79929

Practical management - Sergey Kovalenko - Laba
5f2ab5b3817d6

Team management - Inna Makoterskaya – Laba
59dft73bbk0446f

PRODUCT MANAGEMENT - Vladyslav Iltyakov - Laba
5c6bcbbb7748d

Project Management: Deliver on Time + Scrum Project Delivery - Udemy
UC-IA545ID7

Kanban Method for Evolutionary Process Improvement - Artem Serdyuk – Viseven

Skills
Scrum • Kanban • Data Analysis • Agile Project Management • Project Planning • Risk Management
• Scaled Agile Framework • iOS Development • Software Development • Jira • Confluence •
Software Development Life Cycle (SDLC) • Troubleshooting

GDPR
In accordance with art. 6 (1) a and b. Regulation (EU) 2016/679 of the European Parliament and of the Council of
27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free
movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation) hereinafter
‘GDPR’. I agree to have: my personal data, education and employment history proceeded for the purposes of
current and future recruitment processes.

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