Євген

Yevhenii Lavreniuk
lavreniukyevhenii​@gmail.com
[открыть контакты](см. выше в блоке «контактная информация»)
Vinnytsia, Ukraine

Profile
Production Support /​SRE Engineer with 10+ years of experience supporting high-availability production
systems, including 3+ years in 24/​7 NOC environments.Experienced in Linux administration, incident
management, monitoring, and troubleshooting distributed systems. Skilled in Docker, Kubernetes, Bash, Git,
Terraform fundamentals, and observability tools including Prometheus, Grafana, Zabbix, and ELK.Focused
on maintaining system stability, resolving production issues, improving monitoring quality, and collaborating
with DevOps and engineering teams on automation, reliability, and operational improvements.

Skills
Core Competencies: Monitoring:
Linux Administration
• Prometheus
•

Incident Management & Root Cause Analysis
• Grafana
•

(RCA) Zabbix
•

Production Support & Systems Operations
• ELK Stack (Elasticsearch, Logstash, Kibana)
•

High-Availability & Distributed Systems
• Dynatrace
•

Monitoring, Observability & Performance Analysis
• Icinga
•

Operational Excellence & Continuous
•

Improvement Infrastructure & Automation:
Linux Administration
•

Virtualization & Containerization: Bash scripting
•

•Docker Terraform (Infrastructure as Code fundamentals)
•

•Kubernetes Vagrant
•

•VMware Git /​GitHub
•

•VirtualBox
CI/CD & DevOps
Databases: • CI/​CD pipelines (fundamentals)
PostgreSQL
• • Container-based deployments
MariaDB
• • DevOps practices
MongoDB
• • Automation-driven operations
SQL
•

English:
Tools: English — Upper-Intermediate (B2)
•

•JIRA
•ServiceDesk
•DBeaver

Professional Experience
Engineer, Technical Support (Mobile App, 2nd - 3rd Line), 09/2024 – present
NovaPay LLC
•Ensured reliability and availability of production payment systems operating and mobile app.
•Incident response and performed root cause analysis (RCA) for complex production outages.
•Investigated infrastructure, application, and database issues using ELK, SQL, Prometheus, Grafana, and
Zabbix.
•Performed incident response, root cause analysis, and operational support for production outages.
•Collaborated with DevOps, infrastructure, and development teams to improve deployment reliability and
system resilience.
•Contributed to automation, operational documentation, and process optimization.
 Contributed to knowledge base improvements and operational process optimization.
•

Senior NOC Engineer/Shift Lead, Playtika LLC 01/2021 – 09/2024
Maintained availability and reliability of distributed production systems serving millions of users.
•

Supported Linux-based production infrastructure in 24/​7 environments.
•

Worked with Docker and Kubernetes workloads in production systems.
•

Improved monitoring coverage using Prometheus, Grafana, Dynatrace, and ELK.
•

Investigated incidents, performed RCA, and contributed to operational excellence initiatives.
•

Collaborated with DevOps/​SRE teams on infrastructure stability, monitoring, and automation
•

improvements.
Participated in on-call rotations and managed mission-critical incidents.
•

Senior Engineer, 06/2020 – 01/2021
Service Center of the Ministry of Internal Affairs of Ukraine
•Supported and administered national-level automated information systems.
•Ensured high availability and reliability of mission-critical systems used by government institutions.
•Coordinated issue resolution with internal technical teams, minimizing downtime and operational risks.
•Diagnosed and resolved complex infrastructure issues under strict regulatory requirements.

Senior Engineer, National information systems of the 08/2013 – 06/2020
Ministry of Justice of Ukraine
Administered and supported national information systems and state registers.
•

Provided technical support for a large number of registered users.
•

Ensured data integrity, security, and continuous system availability.
•

Participated in incident resolution for critical public services.
•

Education
Master’s Degree in Systems Engineering, Vinnitsa National Technical University

Courses and Certificates
DEVOPS I: LINUX AND NETWORKS FUNDAMENTALS⁠ , SoftServe Academy

DevOps II: CI/CD, Containers and Cloud Fundamentals⁠ , SoftServe Academy

DATABASE FUNDAMENTALS⁠ , SoftServe Academy

PYTHON FUNDAMENTALS⁠ , SoftServe Academy

CYBERSECURITY FUNDAMENTALS⁠ , SoftServe Academy

ADVANCED PRACTICAL DEVOPS⁠ , SoftServe Academy

DEVOPS AND CYBERSECURITY PROJECT-BASED LEARNING⁠ , SoftServe Academy

Lean white belt⁠ , Nova