- Файл
Ірина
Customer support specialist
- Возраст:
- 35 лет
- Город:
- Одесса
Контактная информация
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Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/11020730/
Загруженный файл
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Punctual, responsible, stress-resistant, and easily trained person.
The main goal is to provide the best quality services for the customers, like when there is a
task/puzzle to solve. Ambitious about career achievements, skills improvement, promotion, and
salary raise consequently. Do not like to go around like a cat around hot milk.
The main skills include data processing/analysis, client consulting, document execution, payment
check in the banking system, loan formalization, guide creation, text and article copywriting and
Personal rewriting, proofreading, written/oral translation, formatting, transcribing, documents, and
presentation execution.
Think that interpretation and translation are far more complicated than it is thought to be because
Name those involve not only translating words, but also receiving the data from one person,
Iryna Karnaukhova
remembering it, processing it, finding the right equivalents even changing completely the
Address structure of the sentences to render correctly the information to another person. It is not word for
65051 Odessa
word, it is meaning for meaning
Phone number
@aire_ni
Work experience
[
Consultant/Real time Interpreter Jun 2023 - Present
Interests Teleperformance Ukraine, Remote
Taking incoming audio calls from legal entities and individuals;
Listening to music, reading Correct inserting of the information received during the call into the database;
books, handmade or diu Qualified, full translation of the client's speech on different topics;
Learning new things, courses, Support for high‑standard telephone calls.
improvement of skills Requirements
English, Ukrainian, and Russian language skills at level C1 or higher;
Languages Higher, secondary special education;
Client‑oriented work attitude;
Good communication skills.
English C1
German A2 Freelance Translator Jan 2015 - Present
Ukrainian Native Remote
Russian Native During that time worked as a full‑time or part‑time freelance translator with different translation
agencies like “Artperevod”, "Translation Studio", "SLOVO", "PROFPEREKLAD", “AnnoDomini”,
etc.Advanced language knowledge, excellent writing skills, computing, and CAT skills.Attention to
details, good organization, self‑motivation, adaptability, communication.
Editor, proofreader Aug 2019 - May 2021
Edit Group Ltd., Remote
Proofread, formatting of scientific research papers, and diplomas in English according to the
instructions provided by the customer.
Credit broker Nov 2013 - Jan 2015
Subsidiary “Modern Financial Solutions”, Odessa
Documents checking, clients consulting on credit/loan products, data analysis, information input in
the system, formalization of the documents for the customer to receive a credit/loan.
Copywriter/Tutor 2008 - 2013
Self-employment, Remote
Home English language tutor: language teaching, homework check, material presentation.
Copywriter: Advego, EssayShark
Education and Qualifications
Specilaist/Bachelor 2007 - 2011
Zaporizhzhya Institute of Economics and Informational Technologies, Zaporizhzhya
Degree program – specialist, qualification – translator and analyst.
Skills
Microsoft Word
SDL Trados 2011, 2017
Across CAT tool
Verifika
Jira
MemoQ
Courses
Certificate ICDL (International Computer Driving Licence) 2023 - Present
https://osvita.diia.gov.ua/digigram‑share/8IuJk8BNrF74FbO9ELQ70WGIJMh268IH
EF SET Certificate C1 Advanced 2022 - Present
https://cert.efset.org/wTGS9n
Personal viewpoint
Anyone can learn new. Without any development, pushing forward, problem‑solving, and
decision‑making processes people face stagnation.
Другие резюме этого кандидата
- PRO
Рассматривает должности: Перекладач англійської, English translator, Копірайтер, еще 1 должность
25 000 грн
Одесса, Удаленно
Высшее образование · Полная занятость, неполная занятость
- Перекладач англійської, Профпереклад, 11 месяцев
- Перекладач англійської, SLOVO Agency, 1 год 1 месяц
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Спеціаліст технічної підтримки
Одесса