Ольга

CV
Olha Makarenko
е-mail: [открыть контакты](см. выше в блоке «контактная информация»)
моbile: [открыть контакты](см. выше в блоке «контактная информация») (telegram, viber)

Summary of Skills:
• Possess excellent communication and interpersonal skills
• Flexibility and ability to perform various tasks simultaneously
• Efficient in scheduling and planning, clerical and office skills
• Possess good organizational skills of work processing
• Able to work both in a team and independently
• Skilled in establishing and maintaining satisfactory work relationships
• Possess basic knowledge of psychology
• Ready to learn and develop

Educational Background:
• Bachelor Degree (4 years), Diploma of Specialist (1 year) – qualification of interpreter and teacher of English and German languages
Sumy State University, 2008 year grad.
• ACC certified life coach, ICF member, Ukrainian Chapter
Coaching Up University, 2021
• English for Coaches Course Creator and Tutor in collaboration with Coaching Up University
(postponed because of war in Ukraine)

Objective:
to work remotely as a project coordinator/manager where I can utilize my professional experience and acquired knowledge, developing and improving my skills in this field

Work Experience:
August, 2017- 24.02.2022- English Papa School, Kherson

Position: Director of English Papa School, Project Manager, English Teacher

• Teaching English as second language to students of all age groups (children, teenagers, adults)
• Developing and implementing into teaching process my own methods of work
• Coordinating and controlling the whole working process of the school
• Creating various projects both targeting the development of school as business and improving teaching English methods for students to get their best results
• Interviewing and hiring English teachers
• Forming and providing the highest standards of work and service of English Papa School

Achieved:
• Extended staff from 1-2 temporarily hired teachers to 4 on a permanent ground
• Increased the number of students studying at our school from 50 to 90
• Provided better recognition of English Papa School on the market and as a result we took the 1st place among our competitors, outflanked another school with more than 10 years’ experience in the field
• Saved the staff, salaries and students through the tough period of Covid-19 lockdown and restrictions connected

November, 2017- May, 2018 (winter season) – Chevalier Hotel, Bukovel Ski Resort, Ukrainian Carpathian Mountains
February, 2017- October, 2017 – Alice Hotel, Varna (summer resort at the Black Sea), Bulgaria, Europe

Position: Foreign Tourists Chief Hotel Manager

• Organizing search and cooperating with foreign touristic agents and companies
• Conducting negotiations, entering into contracts, providing quick and easy check-in and check-out for guests from abroad, solving problem situations, working as an interpreter
• Organizing airport transfers and leisure time for guests, delivering all necessary information about the hotel services and touristic attractions, working as a guide
• Coordinating inner work of the hotel
• Working with hotel departments (laundry service, trash pick-up, transfer service etc.)
• Promoting the hotel both within the country and on international scene

2010-2017 – working as a tutor (giving private lessons of English and German for individuals, both for children and adults, as well as working in small groups of 4-5 people, combining this with the second job in AB-Lingvo, Showroom Veter)
• Assisting pupils in school program studying: explaining difficult grammar tasks, preparing for tests and exams, helping in writing compositions, essays, summaries
• Composing individual studying program for every student basing on communicative skills development and language practical usage
• Preparing students for GIE (general independent evaluating system exams, results of which are the basis for entering higher educational establishments)
• Collecting, organizing and structuring learning material

November, 2015- February, 2017 – “Showroom Veter” (store of fashionable women clothes from Ukrainian designers) as I am truly keen on fashion and create modern clothes in my spare time

Position: Administrator

• Establishing cooperation with foreign companies and investors and promoting collections of young designers
• Cooperating with designers, models, regulatory authorities
• Taking part in selection, reception and laying out of the most fashionable women clothes
• Working with social networks and enlarging client database
• Maintaining reports and current documentation
• Providing and controlling high quality Customer Service
• Organizing display windows and inner space of the store to attract clients

July, 2010- December, 2014 – AB-Lingvo (translation agency and center of foreign languages)

Position: Interpreter, Teacher

• Translating different kinds of documents, providing their notary certification
• Meeting and communicating with clients
• Teaching foreign languages to children and adults in groups and individually in center
• Planning and organizing working process

August, 2008- March, 2010 – Korus Ukraine Co.Ltd

Position: Translator, Chief Assistant

• Responsible for entering and maintaining purchase data in databases and files
• Translating different types of documents, agreements, leading business correspondence
• Handling telephone calls, scheduled the working day of the Chief
• Preparing reports, conducting current documentation
• Participating in negotiations

Hobbies: travelling, reading, dancing, fashion and psychology