Ксюша

Bonatska Oksana

Профіль
 [открыть контакты](см. выше в блоке «контактная информация»)
Enthusiastic and dependable hospitality professional with proven experience as a bartender, barista, and
 [открыть контакты](см. выше в блоке «контактная информация») waitress. I
adapt quickly, learn fast, and thrive in environments where quality service and teamwork truly matter. I'm
 Imst
notjust
looking for ajob — I'm looking to be part ofa team where my dedication, energy, and results-oriented
Навички mindset will make
a real difference. I'm used to working hard, staying calm under pressure, and always keeping the guest
Customer service experience as my
top priority. I value mutual respect, open communication, and creating a positive atmosphere at work —
Order management
because great
POS system service always starts with a great team

Team collaboration
Work Experience
Payment processing

Positive communication

Guest relations
Aug - 2025
Oct- 2025
Housekeeper,Tirol
Attention to detail – ensuring all rooms and areas are perfectly clean and well-organized.
Time management – ability to complete tasks efficiently within tight schedules.
Knowledge of cleaning products and techniques – proper use of cleaning materials and equipment.
Laundry and linen care – washing, ironing, and changing bed linens according to standards.
Teamwork and communication – cooperating effectively with other staff and supervisors.
Customer service – maintaining a polite and professional attitude toward guests.
Health and safety awareness – following hygiene and safety protocols in all cleaning activities.
Oct - 2024
Apr - 2025
Bartender, Rivne
Cocktail and beverage preparation – knowledge of classic and modern recipes, precise mixing, and
presentation.
Communication and customer service – ability to create a friendly atmosphere and build rapport with
guests.
Speed and efficiency – capable of working under pressure and handling a high volume of orders
while maintaining quality.
POS system operation – taking orders, processing payments, and managing sales transactions.
Bar cleanliness and organization – maintaining hygiene standards, keeping the workspace tidy, and
ensuring proper storage of products and alcohol.
Work Experience

Work Experience
Apr 2024 -
Oct 2024
Head Waiter/Hotel Waiter
Lindos Blu Hotel, Rhodes, Greece
Greeted new customers, discussed specials, and took drink orders.
Enhanced customer dining experience by providing exceptional service and anticipating
guest needs.
Increased overall restaurant efficiency by effectively managing and delegating tasks to the
wait staff.
Trained staff members on use of POS system.
Improved communication between front-of-house and back-of-house teams, resulting in
smoother operations during peak hours.
Serving guests in the main restaurant and pool bar, ensuring prompt and quality service,
which contributed to a positive customer experience
Bussed and reset tables to keep dining room and work areas clean.
Streamlined payment process for customers by implementing efficient check handling
procedures among the wait staff.
Apr 2024 -
Oct 2024
Bartender
Byzantino Restoran, Rhodes, Greece
Kept bar presentable and well-stocked to meet customer needs.
Served high customer volumes during special events, nights, and weekends.
Maintained a clean and organized workspace, ensuring compliance with health and safety
regulations.
Contributed to a positive work environment through effective teamwork and
communication with colleagues.
Beverage Preparation: Creating classic and signature cocktails according to the
establishment's standards and individual customer preferences.
Educated customers on drink options, making personalized recommendations based on
preferences or dietary restrictions.
Increased repeat customer numbers, creating welcoming atmosphere and remembering
regulars' favorite drinks.

Education

Bachelor of Science: Geomorphology And Paleogeography Taras Shevchenko National University ofKyiv,
Kyiv