Татьяна

Tetiana Tuluman
[открыть контакты](см. выше в блоке «контактная информация») [открыть контакты](см. выше в блоке «контактная информация») Riyadh

Profile Skills
Highly motivated and results-oriented Restaurant Manager with over Communicative
5 years of experience in the hospitality industry. Proven ability to
optimize restaurant operations, maximize revenue, and deliver
exceptional customer service to ensure guest satisfaction. Skilled in Customer Service
managing staff, overseeing food and beverage operations, and
fostering a positive dining experience. Multilingual with fluency in
Teamworking
English, Russian, Ukrainian, and German.

Time management
Education
Faculty of Foreign Languages. English, 2003 - 2008 Business development
German and Foreign Literature
CHERKASSY STATE PEDAGOGICAL UNIVERSITY BY BOGDAN HMELNYCKY,
Problem-Solving
Ukraine

Employment
Languages
Restaurant Manager Oct 2023 - May 2024
English
Food Art Company, Riyadh
Operational Management:
Oversaw daily operations, including front-of-house and back-of- Russsian
house activities.
Ensured smooth opening and closing procedures.
Managed inventory, ordered supplies, and negotiated with Ukrainian
vendors.
Maintained meticulous financial records, tracking income and
expenses. German
Human Resources:
Hired and trained staff members.
Scheduled shifts and assigned tables to waitstaff.
Customer Service: Hobbies
Created and maintained an exceptional customer experience.
Handled guest complaints promptly and professionally. Travelling

Head Hostess, Hostess May 2022 - Sep 2023 Reading
Amalcom company, Restaurant Walton St. Scalini, Saudi Arabia
Sport
Riyadh
Guest Services:
Welcomed guests in a warm and friendly manner.
Seated guests according to restaurant standards.
Managed the seating chart and monitored restaurant activity for
efficient dining flow.
Provided menus and assisted with other positions as needed.
Administrative Tasks:
 Answered phone calls and managed reservations.
Prepared reports and attended briefings.
Training:
Received training on restaurant standards and procedures.

Head Waitress Feb 2022 - May 2022
Mafaz Company, Restaurant So Delisious, Saudi Arabia Riyadh

Hostess Oct 2019 - Jan 2022
Restaurant Milan, Ukraine

Owner of Travelling Agency Aug 2017 - Jun 2018
Travelling Agency Sindbad Tour, Ukraine

General Manager-Sales Manager Oct 2008 - Feb 2018

Courses
TEFL/TESOL COURSE Oct 2020 Teaching 2020
English as a foreign language (TEFL)
Teaching to speakers of other languages
(TESOL)

T&T Travel Academy 2020