Маргарита

Kharchenko MarharytaLanguages:
Japan, Kanagawa prefectureUkrainian: native
Yokohama cityRussian: native
DOB: 09.07.1994English: intermediate
[открыть контакты](см. выше в блоке «контактная информация»)Japanese : pre-intermediate
[открыть контакты](см. выше в блоке «контактная информация»))
Ukrainian
[открыть контакты](см. выше в блоке «контактная информация»)

SUMMARY:
I am a Ukrainian national from Kharkiv, currently staying in Japan under the resident card. I am legally authorized to work in Japan. I am ambitious, proactive and result-oriented with a wide aptitude and passion for new information. I am a responsible person who goes that extra-mile where it is required, seeking a dynamic and friendly workplace.

EDUCATION AND QUALIFICATIONS:
Kyiv National Linguistic UniversitySeptember 2017 – December 2018
Master's degree. Specialty – philology* of oriental languages and literature (including translation), qualification – philologist-researcher, teacher of Japanese language and literature and English.
Kyiv National Linguistic UniversitySeptember 2013 – June 2017
Bachelor degree. Specialty – philology* Language and Literature (Japanese language), qualification – Japanese language specialist, Japanese language teacher.
Kharkiv Higher College of ArtsSeptember 2010 – June 2013
Junior Specialist. Specialty – clerical administration, qualification – Office administrative assistant (diploma with honors).

EMPLOYMENT & WORK EXPERIENCE:
Assistant to the headmaster of TRADEX LTD May 2014 - September 2014
• Execution of various orders of the director
• Preparation of documents and contracts of the company
• Reservation of conference rooms, planning of business trips
Technical support for clients at Consulting UA July 2017 - October 2017
• Сonsulting clients on the structure
of the company's service and product
• Incoming telephone line and chats
• Receiving client requests online
• Preparing reports after the shift
Headmaster of the private company IRIDA LTDMarch 2019 - January 2020
• Concluding purchase and sale agreements
• Negotiations with suppliers
• Preparing customs declarations
Assistant to the head of technical support at Сrypto СompanyFebruary 2020 - July 2021
Main responsibilities:
• Consulting clients: on issues of using the service, withdrawing funds, commissions, concluding purchase/sale transactions
• Performing arbitration work in disputes over transactions
• Conducting online checks at the request of arbitration of transactions
• Verification of users, working with user accounts
Additional responsibilities: conducting interviews, conducting training, writing scripts for support department employees, cooperation with the marketing department.
Central post office in Yokohama cityFebruary 2023 - August 2024
• Corporate and individual customer orders
• Customer and shipment data verification
• Coordination with courier delivery department
Trade-In Department Staff, Nojima CorporationMay 2025 – Present
• Processing corporate and individual orders
• Working with various systems and Excel spreadsheets to verify customer and device data
• Communication with the shipping department
• Developing instructions for new processes
TECHNICAL SKILLS:
• Confident AI user
• Graphic design and editing software (Photoshop, Meitu, Pinnacle)
• Microsoft Office (Word, Excel, PowerPoint)
• Google Workspace (Google Sheets, Google Docs)
• Internal business software (Help desk, Hubstaff)
KEY SKILLS:
• Available for remote work (morning and night shifts)
• A committed team player, seeking share my knowledge
• Excellent organization and time management skills
• Able to conduct employee onboarding and training
INTERESTS:
• • Travel: I enjoy traveling and exploring different countries and cultures. I have visited 7 countries and more than 10 cities across different islands of Japan.
• • Anime & Manga: I enjoy Japanese anime, manga, and Asian web literature.
• • Sports & Fitness: I practiced track and field for 4 years and karate for 3 years. I also enjoy working out at the gym.
• • Music: I enjoy modern music genres and Japanese composers.