Руслана

Ruslana Cherkashenina

Date of birth: 11/09/2002 Place of birth: Kryvyi Rih , Ukraine Nationality: Ukrainian

Gender: Female Phone number: [открыть контакты](см. выше в блоке «контактная информация») (Home) Email address:

[открыть контакты](см. выше в блоке «контактная информация») LinkedIn:

[открыть контакты](см. выше в блоке «контактная информация») Viber: [открыть контакты](см. выше в блоке «контактная информация»)

Address: Eduard Fuchs street 24, 50042, Kryvyi Rih, Ukraine (Home)

ABOUT ME

I'm detail-oriented worker with a diverse skill set in managing complex administrative processes, optimizing
operations, and supporting business growth. Experienced in streamlining communication between stakeholders,
handling financial workflows, and overseeing database integrity. Adept at balancing multiple priorities, from property
management and supplier coordination to budget oversight and financial reconciliation. A proactive problem-solver
with a talent for improving processes and delivering results, all while maintaining a strong focus on efficiency and
accuracy. Open for cooperation.

WORK EXPERIENCE

06/01/2024 – CURRENT London - remote, United Kingdom
ADMINISTATOR CITIDWELL LTD

• handling utility processes: communication with suppliers and debt collectors, processing and payment of
invoices, managing accounts and documentation, resolving outstanding debts, ensuring responsibility within the
holding company.
• handling business rates and council tax processes: communication with councils and bailiffs regarding tax
issues, solving problematic cases, payments, and resolution of disputes.
• tenant and client communication and support for property management.
• addressing issues within premises and communal areas.
• sourcing and ordering suppliers and contractors for maintenance and service needs.
• processing invoices in the system to ensure timely payments.
• overseeing mandatory building inspections (HIU, EICR, EPC, and gas safety).
• requesting budgets for projects.

01/05/2024 – CURRENT Nicosia - remote, Cyprus
COST CONTROLLER SEPTENTRIUM SERVICES LTD

• reconciling payments within the system.
• searching and matching invoices with appropriate documentation.
• communicating with all users of company bank accounts.
• creating deposits within the system.
• ordering budgets for projects.
• creating payment runs for invoice settlements.
• preparing VAT reports.

22/04/2024 – 15/09/2024 London - remote (part-time), United Kingdom
DATA ENTRY BESPOKE CONTRAX LTD

• inputting invoices into the internal payment system.
• communicating with suppliers of materials and services for construction sites.
• requesting and processing delivery notes, time sheets, and confirmations.
• processing invoices within the system for payment
• supporting site managers with administrative tasks.

20/06/2022 – 01/05/2023 Portsmouth, Ohio - remote, United States
DATABASE MANAGER CARDINAL TREATMENT CENTER

• timely email communication with clinic therapists.
• regular updating and maintenance of information databases.
• database verification for accuracy and completeness.
 • schedule management in the Medgen system.
• creation of standardized templates for analysis results.

03/07/2021 – 06/09/2021 Kryvyi Rih - remote, Ukraine
IT OPERATOR LUXALI(BOLT FOOD)

• assisting in the application chat with prompt issue resolution.
• ensuring smooth communication between restaurant, courier, and client.
• phone coordination and immediate support.
• quick information retrieval via Slack and Bolt Food databases.

EDUCATION AND TRAINING

01/09/2020 – CURRENT Kharkiv, Ukraine
MANAGEMENT OF INNOVATIVE ACTIVITY Simon Kuznets Kharkiv National University of Economics

Address Nauki avenue, 9A, 61166, Kharkiv, Ukraine Website https://www.hneu.edu.ua

LANGUAGE SKILLS

Mother tongue(s): RUSSIAN | UKRAINIAN
Other language(s):

UNDERSTANDING SPEAKING WRITING

Listening Reading Spoken production Spoken interaction

ENGLISH B2 B2 B2 B2 B2

POLISH B1 B1 B1 B1 B1

FRENCH A1 A1 A1 A1 A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

DIGITAL SKILLS

Microsoft Office Microsoft Word Microsoft Excel Social Media Microsoft Powerpoint Google Drive
Internet user Team-work oriented Organizational and planning skills Outlook Skype Zoom Good
listener and communicator Motivated Gmail Decision-making Video Conferencing (Zoom, Teams, Skype,
Webex) - Advanced Microsoft Office (Outlook, Excel, Word, PowerPoint) NATO alphabet I.T. Troubleshooting

HOBBIES AND INTERESTS

Visual arts, music, psychology, travelling, volunteering