Юрій

Yurii Mykyta
• Nationality - Ukrainian
• Location – Thailand
• Languages - English, Russian, Ukrainian, Polish
• [открыть контакты](см. выше в блоке «контактная информация») What'sApp
• [открыть контакты](см. выше в блоке «контактная информация») Calls
• [открыть контакты](см. выше в блоке «контактная информация») Telegram
• Joining date - Asap
• [открыть контакты](см. выше в блоке «контактная информация»)
Summary
Motivated, committed and number-driven Manager with international experience in Ukraine, Qatar, United Arab Emirates, Malta, Saudi Arabia with an exceedingly successful background in business growth. Skilled in troubleshooting and work improvement as well as setting up newly opened restaurants. Worked with Michelin Chefs and top rated managers, Hands on policy to deliver service beyond any expectations.
Work experience
Food & Beverage Manager
2023-04 - 2025-02
Emily Resort Sport & Entertainment 5*

Responsibilities:
• Terra Restaurant Fine Dining 360pax
• Chilly Food & Bar Sport casual dining 150pax
• Event Hall 1100 capacity Hands on during all events
• Island beach Club 1000pax +18 policy
• AQUATORIA Family pool area with aquapark and restaurant
• Food Court 100pax
• Spa bar & Lounge 60pax
• Detox Restaurant Dr. Mayr Therapy restaurant 70pax
• Lobby Lounge 30pax
• Rooms Service 166 rooms
• Hiring & Training
• Develops and manages all financial reports
• Develops SOP's & SOS standards
• Ensure the outlet follows all legal requirements
• P&L
• Creating new guest satisfaction system
• Leading entire brand in region
• Monthly target
• PR/SMM/Marketing
Food & Beverage Director
2020-06 - 2022-03
Edem Resort Medical & Spa 5*

• Total of 9 outlets
• Collaborating with Michelin Chefs to create unforgettable dining experience in our resort, Hands on during main operation.
• Spearheaded the development and implementation of the food and beverage strategy, aligning it with the resort’s overall vision and brand to enhance guest satisfaction and profitability.
• Collaborated with chefs to design innovative, seasonal menus that catered to diverse guest preferences and dietary needs, boosting guest satisfaction by 15%.
• Managed budgeting, forecasting, and financial performance of all food and beverage outlets, ensuring profitability while maintaining high-quality standards.
• Recruited, trained, and mentored staff across various dining outlets, fostering a culture of excellence and teamwork, resulting in a 20% improvement in service delivery.
• Ensured exceptional service delivery by responding to guest feedback and adapting offerings, enhancing the overall dining experience.
• Established strong relationships with suppliers to secure high-quality ingredients and beverages, negotiating favorable terms to reduce costs by 10%.
• Ensured compliance with health, safety, and sanitation regulations, maintaining the resort’s standards of quality and achieving a 100% compliance rate.
• Collaborated with the marketing team to create promotional campaigns and events, driving business growth and enhancing brand awareness by 25%.
Restaurant Manager
2019-01 - 2020-04
Yoki Asian Fine Dining

• Spearheaded the pre-opening of a new outlet, overseeing construction consulting, hiring, and training to ensure a successful launch.
• Developed and managed comprehensive financial reports, providing insights that drove strategic decision-making and improved profitability.
• Created and implemented Standard Operating Procedures (SOPs) and Service Operating Standards (SOS), ensuring consistent quality and operational efficiency.
• Ensured compliance with all legal requirements, maintaining the outlet's reputation and operational integrity.
• Curated an award-winning wine list, enhancing the dining experience and contributing to increased customer satisfaction.
• Designed and implemented a new guest satisfaction system, leading to a measurable improvement in customer feedback and loyalty.
• Led the brand's regional operations, consistently achieving monthly targets and driving growth.
• Managed public relations, social media marketing, and event management, effectively increasing brand visibility and customer engagement.
Assistant GM Pop Up event 40 days
2019-11 - 2019-12
Mastro's, Riyadh, Saudi Arabia

Responsibilities:
• Pre-Opening brand new outlet
• Hands on 90% of the time
• Delivering outstanding service with team
• Develops and manages all financial reports
• Managing all floor staff (41)
• Ensure the outlet follows all legal requirements
• Coordinating the entire operation of the restaurants during scheduled shifts.
• Complaint handling
Assistant Restaurant & Club Manager
2017-10 - 2019-10
Cavalli Club Restaurant & Lounge /Dubai, Dubai, AE

• 2012, 2013, 2015, 2017
Best Italian Fine Dining Restaurant
Best Club in Middle East 2017 awarded by "Shortlist" and "Time out Dubai"
Worldwide position #2
• Collaborated with Michelin Chef Ernesto Tonetto to enhance culinary offerings, elevating the restaurant's reputation and guest experience.
• Held full responsibility for outlet operations, ensuring seamless coordination with PR, Marketing, and Finance departments to drive business growth.
• Managed scheduling and led management meetings, facilitating effective communication and strategic planning.
• Oversaw a team of 111, ensuring efficient operations and high service standards.
• Directed lounge and bar operations, maintaining compliance with all legal requirements as per DM and Labor Office regulations.
• Coordinated restaurant operations during shifts, providing training, leadership, and supervision to staff, and conducting periodic performance appraisals.
• Implemented troubleshooting strategies and business performance improvements, achieving a 100% revenue target each month.
• Elevated the restaurant's worldwide position from #12 to #2 and increased guest satisfaction to 98%, earning a 3* Excellence Award.
Restaurant Manager
2016-11 - 2017-10
TAMANI HOTEL MARINA, Dubai, AE

• Spearheaded the pre-opening phase of a new fine dining restaurant at TAMANI HOTEL MARINA, ensuring seamless implementation of SOPs and brand standards.
• Ensured compliance with all legal requirements as per Dubai Municipality and Labor Office regulations, maintaining a legally sound and efficient operation.
• Collaborated with the Executive Chef on menu engineering, enhancing the dining experience and aligning with brand standards.
• Led training and supervision of 4 hostesses and 17 staff members, resulting in improved performance and comprehensive product knowledge.
• Conducted periodic employee performance appraisals, providing guidance and fostering a culture of continuous improvement.Achieved full approval for all developed SOPs and standards, ensuring operational consistency and excellence.
Assistant Restaurant Manager
2016-03 - 2016-08
Ala Turkish Cuisine, Doha, QA
• Spearheaded the pre-opening of a new fine dining restaurant, Ala Turkish Cuisine, in Doha, Qatar, successfully launching the largest outlet in Pearl Qatar with a 372-seat capacity.
• Collaborated with the Executive Chef on menu engineering, ensuring a diverse and appealing selection that met high culinary standards.
• Managed inventory and staff scheduling, optimizing inventory levels and maximizing employee productivity through customized work schedules.
• Led training and supervision of 4 hostesses and 35 staff members, enhancing their performance and product knowledge, and conducting periodic performance appraisals.
• Oversaw daily operations of the fine dining restaurant and pre-opening "Gourmet Outlet," ensuring seamless service and high customer satisfaction.
• Implemented motivational challenges, significantly boosting staff morale and engagement.
• Achieved a reduction in food and beverage costs from 33% to 24% through strategic stock usage planning.
• Built a highly professional restaurant crew within six months, recognized for excellence in service and teamwork.
Head Bartender
2013-09 - 2016-01
Hotel "Panorama LVIV"

• Spearheaded the preparation of drink orders for guests, adhering to specified recipes and utilizing a precise measuring system, ensuring consistent quality and customer satisfaction.
• Efficiently opened and served wine and champagne, enhancing the guest experience with prompt and courteous service.
• Strictly followed all company safety and security policies and procedures, reporting accidents, injuries, and unsafe conditions to management, and completed all necessary safety training and certifications.
• Set up the bar and meticulously prepared all mise-en-place for service, ensuring a smooth and efficient operation during peak hours.
• Achieved two promotions due to exceptional performance and dedication, demonstrating leadership and a commitment to excellence.
• Innovated and created signature cocktails, contributing to the hotel's unique offerings and enhancing the guest experience.
• Proposed and implemented new customer engagement techniques, leading to increased customer satisfaction and repeat business.
• Maintained a consistent and professional approach in all communications and operations, ensuring clarity and understanding among team members and guests.

Bartender
2011-08 - 2013-09
Chopin Hotel
• Prepared and served drink orders for guests, adhering to specified recipes and utilizing a precise measuring system to ensure consistency and quality.
• Opened and served wine and champagne, enhancing the guest experience with expert presentation and service.
• Followed all company safety and security policies and procedures, promptly reporting accidents, injuries, and unsafe work conditions to management.
• Completed safety training and certifications, demonstrating a commitment to maintaining a safe and secure work environment.
• Set up the bar and prepared all mise-en-place for service, ensuring a smooth and efficient operation throughout shifts.
• Maintained a clean and organized bar area, contributing to a welcoming and professional atmosphere for guests.
• Communicated effectively with team members and management to ensure seamless service and address any guest concerns promptly.
• Consistently received positive feedback from guests for exceptional service and attention to detail.
Education
LPLKT
Qualifications
SKILLS
• Ability to provide excellent service in a team environment
• Work with VVIP guests
• Wine Knowledge
• Excellent communication skills
• Excellent customer service skills
• Quick learner
Achievements
• Develops Award Winning Wine List
• Multi Award Winning Venue
• Best Club in Middle East 2017 awarded by "Shortlist" and "Time out Dubai"
• Successfully obtain 3* Exelence Award
• Proposed and implemented new customer related techniques