Kseniia

KSENIIA NESTERENKO
HEAD OF HR
Current location: Thailand (ready to work remotely in your Time zone) | [открыть контакты](см. выше в блоке «контактная информация») |
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PROFILE
Executive-level Head of HR with 18+ years of leadership across HR Business Partnering, People Strategy, Organisational
Development, and People Analytics in high-change, international environments (600–45,000+ employees). Trusted advisor
to CEOs and senior leadership teams, translating business priorities and constraints into measurable people strategy,
operating rhythms, and scalable HR governance that strengthen execution, retention, and leadership capability.Proven
track record designing and embedding OKR/KPI and performance management systems end-to-end — including
building frameworks from scratch in consulting contexts, from value drivers and profit-tree logic to goal-setting cadence,
performance review, and accountability. Delivered measurable impact, including +15% uplift in business indicators,
improving employee goal attainment from 95% to 105% (value-weighted) and reducing costs by 1%.Recognised for
executive facilitation, stakeholder influence, and leading cross-functional transformation at scale through matrix leadership.
CIPD Level 7 (Strategic People Management); tech-savvy leader focused on building resilient, high-performing teams in
remote and hybrid organisations.

ACHIEVEMENTS
• Led enterprise-wide transformation across organisation design, OKR/KPI-based performance management and
performance review, and reward principles, increasing performance achievement to 95–100%, improving process
efficiency by 20%, and optimising costs by 1%.
• Accelerated onboarding and capability ramp-up by 50% through business-aligned people architecture and scalable digital
delivery, supported by AI-enabled assistants and people analytics to drive adoption and measurable outcomes (6,697
active learners; 466,952 interactions in 18 months).
• Established a measurable, stakeholder-driven people delivery model achieving 100% leader NPS, strengthening
leadership accountability, cross-functional alignment, and culture consistency in fast-paced environments.
• Created and executed an enterprise People Strategy (data-led, outcome-focused), recognised by Business Journal
among the Top 20 strategies in Ukraine.
• Partnered with C-level leaders across USA, EMEA, and Central Asia, delivering organisational and cultural change
through research, employee surveys, executive facilitation, coaching, and strategic action planning.
• Strengthened retention and succession readiness by building an internal talent pipeline enabling 80% internal hiring,
supported by talent assessment, leadership pathways, and career coaching.
• Designed and delivered 40+ programmes and 20 strategic sessions, enabling 600+ employees annually, with a strong
focus on leadership maturity and business outcomes.

PROFESSIONAL EXPERIENCE
Head of HR and L&D Department, Galaktica (galaktica.io) May 2025 to Present
IT product company for TIER-1 market (400+employees)
Hong Kong, Cyprus, Malta and Ukraine
• Partnered with executive and functional leaders to translate business priorities into a measurable People roadmap,
strengthening execution through clearer goal alignment, leadership capability, and retention drivers.
• Designed and scaled end-to-end onboarding and leadership pathways (0–3–6 months / 30–60–90) to improve
time-to-productivity, manager readiness, and employee experience in a high-growth environment.
• Built and launched a Management Academy for IT leaders based on a Team Lead competency framework, raising
leadership consistency and people management standards across teams.
• Supported organisational transformation by enabling leaders through change communication, expectation setting, and
decision discipline — including a structured rollout of performance review practices and manager toolkits.
• Implemented a scalable, blended capability model (experiential learning, peer learning, coaching) to strengthen
cross-functional collaboration and delivery performance.
• Rolled out an AI-enabled learning ecosystem to personalise development journeys and track outcomes, increasing
adoption and strengthening governance through measurable engagement and impact signals.
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• Established an in-house digital learning production function (content/video pipeline) to standardise onboarding content
and ensure sustainable delivery at scale.
• Embedded a data-driven evaluation approach (feedback loops, outcome measurement, 70–20–10 plans) to improve
transparency, accountability, and continuous improvement in people initiatives.
• Delivered culture and leadership interventions (self-awareness, collaboration, team dynamics) linked to retention and
leadership behaviour shifts in fast-paced teams.
Head of L&D consulting projects, IT companies, NDA Nov 2023 to May 2025
(600+ employees)
London and Ukraine
Consulting / People Strategy & Operating Model Projects
• Led People & HR Strategy engagements for international IT organisations (600+ employees), improving team stability,
retention drivers, onboarding effectiveness, leadership maturity, and cultural alignment in high-change environments.
• Built people analytics insights and dashboards to support leadership decision-making: analysed engagement surveys,
sentiment signals, turnover patterns, and qualitative feedback; translated findings into prioritised, measurable initiatives and
leadership action plans.
• Designed scalable HR operating models and capability roadmaps using data-driven diagnostics (surveys, interviews,
focus groups, executive sessions) and maturity assessments; aligned initiatives to OKRs/KPIs and delivery outcomes with
clear ownership and governance.
• Facilitated executive workshops to translate business strategy into actionable frameworks across the talent lifecycle,
including onboarding (0–3–6 / 30–60–90), performance management & performance review, leadership development,
and engagement rhythms.
• Delivered engagements 100% on time with 97% executive satisfaction, ensuring high stakeholder alignment and
practical implementation readiness.
Academic & Evidence-Based Practice
• CIPD Level 7 (Strategic People Management) — research-based practice across people strategy, reward, employee
relations, talent & resourcing, and organisational effectiveness; applied evidence-based methods to strengthen HR
decision-making and measurable outcomes.
Head of Digital HR-solutions, Academy DTEK LLC Feb 2022 to Nov 2023
(academydtek.com), open corporate University for
35000+ employees and 1000+ corporate clients (Shell,
Visa, Metinvest, PUMB, Kyivstar, Kernel, Farmak, MHP,
Silpo)
Kyiv, Ukraine
• Led enterprise-wide digital transformation of the People ecosystem (capability, leadership enablement, talent and
performance enablement), delivering scalable, data-driven solutions across a multi-business organisation.
• Ran a large-scale, multi-vendor procurement tender (90+ providers), delivering €250,000 upfront savings plus 9%
budget optimisation through licensing strategy, vendor governance, and structured delivery models.
• Built and led a cross-functional programme team (12 core members + 90 change agents across 10 businesses),
partnering with senior leaders to ensure strong governance, stakeholder alignment, and on-time delivery.
• Designed and launched digital performance and competency assessment solutions (business case, operating model,
UX, functional requirements), embedded into talent and performance review processes and adopted by key stakeholders.
• Reduced time-to-competence by 50% by aligning capability building with business objectives and deploying AI-enabled
learning assistants and people analytics (6,697 active users; 466,952 interactions over 18 months).
• Implemented analytics-driven adoption and reporting (usage, completion, capability signals) to support leadership
decision-making and strengthen retention and engagement drivers (manager enablement, growth pathways, clear
expectations).
• Aligned capability and performance signals to OKRs/KPIs, enabling consistent quarterly review cadence and prioritisation.
• Enabled clearer identification of high/low performance patterns through consistent criteria and calibration-ready data.
L&D Lead, MODUS X (670+ employees, product and Dec 2020 to Jan 2022
service IT company, 40+ tech areas of expertise,
4000+success projects)
Kyiv, Ukraine
• Achieved 100% stakeholder partnership NPS by leading enterprise-wide people initiatives that strengthened
organisational health, leadership accountability, cross-functional collaboration, and a high-performance culture.
• Served as a trusted people partner to C-level leaders in a multicultural, international IT organisation, providing strategic
insights through original research, employee surveys, executive facilitation, coaching, and structured action planning.
• Designed and launched a transformational C-level Leadership Programme, improving leadership effectiveness and
alignment, supported by clear success metrics, follow-through governance, and measurable outcomes. Page 2
• Built and embedded an integrated Talent Management, Succession & Internal Mobility framework, enabling an 80%
internal fill rate and 50%+ successor promotions within two years through targeted pathways, assessment, and career
management.
• Strengthened retention and leadership stability by linking succession and leadership development to business-critical
roles, team health signals, and performance expectations, improving leadership continuity and execution readiness.
• Aligned talent and succession decisions with performance review signals and leadership expectations, supporting
consistent high/low performance actions and development investments
L&D Lead , DTEK Grids (grids.dtek.com) power Jan 2018 to Dec 2020
distribution and smart digital technologies company
(7000+ employees)
Kyiv, Ukraine
• Recognised as Best L&D Business Partner for diagnosing business needs and delivering end-to-end People &
Capability Strategy, L&D roadmaps, and development programmes aligned with customer and delivery priorities.
Designed and launched a scalable digital leadership programme “Management in Digital Context”, enabling 300+
managers to adopt remote and digital management practices within 4 weeks; success led to replication across 3
additional companies.
Led enterprise digital learning transformation, building high-impact content ecosystems (video platforms, AI chatbots,
micro-learning) that reduced onboarding time by 36% and increased training effectiveness from 45% to 95%.
Introduced a data-driven measurement framework and analytics reporting to track not only learner feedback, but
adoption and behaviour change: participation and activity patterns, engagement levels, completion and application
rates, manager follow-through, and delivery of post-programme business actions/projects.
Established governance for programme impact, monitoring implementation progress, team-level engagement signals,
and leadership practices over time; used insights to refine interventions and strengthen retention-related drivers.
Built and managed high-performing L&D teams, ensuring operational excellence, consistent delivery, and adoption of
innovative learning formats across the organisation.
Drove engagement at scale through gamified, mobile-first learning solutions, achieving 150,000+ content views and
700,000+ learner interactions.
L&D Programme Lead, Academy DTEK- Aug 2014 to Jan 2018
(academydtek.com), open corporate University
(corporate clients: Shell, Visa, Metinvest, PUMB, Kyivstar,
Kernel, Farmak, MHP, Silpo)
Ukraine, EMEA, ECA
• Led and scaled Corporate University operations within a global learning ecosystem serving 35,000+ employees and
1,000+ corporate clients, partnering with major international and regional organisations across multiple industries.
• Founded and launched the Global HRBP Academy (one of the highest-margin programmes), aligned with US HRCI
standards; delivered 7 cohorts and certified 150+ senior HR professionals through a mix of consulting, applied people
strategy, people analytics, engagement research, and DEI interventions.
• Established a robust measurement and governance cadence, tracking programme adoption, participation and
completion, learner and stakeholder satisfaction (incl. NPS), behavioural application, and business outcomes; used insights
to continuously improve programme design and delivery.
• Drove commercial and stakeholder outcomes by designing and delivering executive development solutions, achieving #1
sales performance to external clients for two consecutive years.
• Designed and launched modular executive and leadership programmes across IT, fintech, industrial services, SCM,
and digital learning (incl. DRIVE, People-Focused Management, Chatbot Architects, Interactive Learning), strengthening
leadership capability and organisational effectiveness.
• Delivered measurable business impact through organisational and learning-led transformation: increased performance
achievement to 95–100%, improved process efficiency by 20%, and optimised costs by 1% by strengthening performance
management, reward levers, and operating rhythms.
Performance Review and L&D Partner, DTEK LLC Oct 2011 to Jul 2014
(https://dtek.com/en/) leading energy company
Ukraine
• Acted as enterprise L&D and Performance Partner within a highly matrixed organisation, leading national-level projects
across 52 business entities and aligning learning and performance initiatives with operational transformation goals.
• Recognised as Best L&D Partner for contribution to a company wide operational improvement programme, strengthening
execution capability and leadership effectiveness across the group.
• Designed and delivered 33 targeted development programmes for 650+ leaders and specialists, supporting
performance improvement, succession readiness, and organisational resilience.
• Led end-to-end Talent & Succession initiatives, including 70 talent reviews, 20 assessment centres, and 90
coaching and facilitation sessions, building a sustainable leadership pipeline.
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• Developed and implemented a group-wide Performance Management methodology, increasing employee satisfaction
to 95% and enabling consistent Annual Performance Appraisal for 35,000 employees.

EDUCATION
CIPD Dec 2023 to Oct 2025
Advanced Diploma in Strategic People Management (Level 7),
London, UK
Donetsk State University of Management Sept 2000 to Jul 2005
Master of Intellectual Property, Ukraine, Donetsk
Graduated with honours, gaining professional experience simultaneously, including completed Executive Search projects in
a recruitment agency and client service in the banking sector, two years of involvement in social activities as AIESEC VP
HR, academic publications and victories in competitions on the economy.

LINKS
LinkedIn, Facebook, My Portfolio, YouTube

AREAS OF EXPERTISE
People & HR Strategy OKR / KPI Design & Cadence Performance Review & Workforce & Headcount
Org Design & Role HR Analytics & Dashboards Calibration Planning
Architecture Retention Strategy & Talent Management Compensation & Benefits
Recruitment Strategy Engagement (HiPo/LoPo actions) (principles, benchmarking)
Executive Stakeholder Project / Programme Remote Culture & Change Management
Management Management Engagement Employee Experience
Budgeting, Vendor & Design
Contract Management

LANGUAGES
English, Ukrainian

PROFESSIONAL TRAINING
AI for corporate learning, Robot Dreams Jan 2025 to Jan 2026
Eneagram practice , Galaktica Jun 2020 to Aug 2025
Passion for Learning, CIPD, London Oct 2025 to Nov 2025
Workplace Wellbeing, CIPD Sept 2025 to Sept 2025
Talent System in Team Management, Galaktica Jun 2025 to Aug 2025
Human Behaviour Analysis, Ecopsy Oct 2021 to Dec 2021
Project Manager, Clever Apr 2020 to Apr 2020
Practitioner in Design Thinking, CXdesign Sept 2019 to Sept 2019
Certified TOP facilitator, ICA Ukraine Jan 2018 to Mar 2018
Competency assessor, Hudson 2013 to 2013
Trainer, Developer of training programs, OMT Jun 2008 to Jul 2008
Situational decision-making, CIPD, London Nov 2025 to Dec 2025

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REFERENCES
Valeria Vorobiova from London Business School
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Olexandr Larin from Head of Business Excellence and Transfirmation, Atlant3D Denmark
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Nadiia Shylo from Coaching Team Lead, Galaktica
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