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Опыт работы

Project manager / Team lead

с 05.2017 по наст. время (8 лет 9 месяцев)

Results-driven Dispatch Manager with over 8 years of experience in the U.S. trucking industry. Proven track record of scaling operations — helping grow a fleet from 5 to 60 trucks — while maintaining high standards of service and performance.
Skilled in team leadership, customer relations, driver onboarding, and operations optimization.
Adept at training and mentoring dispatchers, building strong broker and customer partnerships, and leading owner-operators toward consistent success.

Scaled company operations from 5 to 60 trucks without compromising service quality

Built and led a high-performing dispatch team, including the recruitment, training, and mentorship of new dispatchers.

Maintained and strengthened relationships with key brokers and direct customers to ensure steady freight flow.

Handled owner-operator recruitment and onboarding, guiding them to efficient and profitable operations.

Oversaw daily dispatch operations, load planning, route optimization, and conflict resolution.

Worked closely with accounting and safety departments to ensure compliance, billing accuracy, and risk mitigation.

Знания и навыки

• Уміння аналізувати
• Самостійне прийняття рішень
• Ведення переговорів
• Менторство
• Управління командою
• Організація міжнародних перевезень
• Комунікабельність
• Ведення CRM

Знание языков

Английский — продвинутый