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Stepan

Operations manager

Рассматривает должности: Operations manager, Procurement manager, Financial controller, Hotel Controller, Inventory Manager, Керівник (B2B), Storekeeper
Возраст: 43 года
Город проживания: Хмельницкий
Готов работать: Винница, Другие страны, Ивано-Франковск, Киев, Львов, Одесса, Тернополь, Удаленно, Хмельницкий
Рассматривает должности:
Operations manager, Procurement manager, Financial controller, Hotel Controller, Inventory Manager, Керівник (B2B), Storekeeper
Возраст:
43 года
Город проживания:
Хмельницкий
Готов работать:
Винница, Другие страны, Ивано-Франковск, Киев, Львов, Одесса, Тернополь, Удаленно, Хмельницкий

Контактная информация

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Contact
[открыть контакты](см. выше в блоке «контактная информация») (Mobile)
Stepan Pasatyuk
[открыть контакты](см. выше в блоке «контактная информация») Director | Operations Manger | Hotel Controller | Cost Controller |
F&B Controller | Procurement Manager
[открыть контакты](см. выше в блоке «контактная информация»)
Khmelnytska miska hromada, Khmelnytsky, Ukraine
stepanpasatyuk (LinkedIn)
pasatyuk.com.ua (Personal)
Summary
Top Skills I hold a Master's degree in IT Systems and Networks, showcasing
Procurement proficiency in the development, configuration, optimization, and
Tender Management design of websites and mobile applications. My acquired expertise
Inventory Management
encompasses PHP, MySQL, HTML5, CSS3, SWIFT, XCODE,
JavaScript, and AI technologies.
Languages
English (Professional Working) Presently, I am engaged with Tesla Global, a company focused
German (Elementary)
on developing smart products for smart homes. In my role as
Ukrainian (Native or Bilingual)
Operations Manager, Nominal Director, and partly as a Sales
Manager, I oversee the integration, adaptation, and localization of
Certifications
Tesla products into a unified ecosystem. You can learn more about
Leadership: Practical Skills
our products at https://teslasmart.com.
Making Video 1: Sell Something
Teamwork Foundations
Together with my professional team, we have become adept at
fostering collaborations with new B2B partners and distributors
across Europe, including regions such as Ukraine, Turkey, and the
UAE. Our efforts have successfully reached our target sales within
six months.

The main office is based in the Czech Republic, while I am fully
in charge of the branch office in Ukraine. Since May 2021, I have
expanded this office to 12 employees across four departments: the
Sales Department (focused on B2B), the Marketing Department, the
Product Department, and the RMA Department.

In addition, I've provided pivotal support to the Amazon
Administration of the Tesla Brand Page that includes, product listing
management, FBA queries, customers inquiries, generating weekly,
monthly sales reports, etc., while concurrently overseeing the
expansion of our Ukrainian branch office. This expansion includes
the establishment of a new department over the preceding two
years.

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My familiarity and competence extend to AI platforms, notably
ChatGPT and Midjourney, as well as within the realm of Smart Home
optimization in connection with the Internet of Things (IoT).

My professional trajectory includes over 13 years of tenure within the
Administration and Food & Beverage domains of Cruise Companies.
I held the distinguished role of Hotel / Financial / Cost Controller,
a testament to my prowess in overseeing critical facets of these
departments.

Moreover, I have garnered significant experience as a self-employed
IT specialist, successfully executing more than ten projects for
esteemed clientele hailing from the United States, Norway, and
Ukraine over a span of three years.

Experience
DIGAS
Procurement Manager
January 2025 - Present (7 months)
Ukraine

Tender Procedures (Public & Non-Public)
- Expertise in managing both public procurement (subject to legal regulations)
and non-public procurement (internal or negotiated tenders), ensuring
compliance and effective management.

Supplier Relationship Management
- Establishing and maintaining strong relationships with suppliers to ensure
high-quality service delivery, on-time performance, and cost optimization.

Negotiation & Contract Management
- Skilled in negotiating favorable terms, pricing, and delivery schedules with
suppliers to achieve the best value for the company.

Procurement Strategy Development
- Developing and executing procurement strategies that align with the
company's goals, ensuring the efficient acquisition of materials, services, and
equipment.

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Procurement Documentation & Compliance
- Managing accurate procurement records, ensuring that all documentation
adheres to company standards and regulatory requirements.

Market Analysis & Cost Optimization
- Staying updated on market trends, supplier capabilities, and cost-saving
opportunities to maximize procurement efficiency.

Budget Management & Reporting
- Collaborating with finance teams to track procurement expenses, monitor
budget performance, and identify cost savings opportunities.

Procurement Software Proficiency
- Proficient in using procurement software and the Microsoft Office Suite
(Excel, Word, PowerPoint).

Tesla Global
3 years 7 months

Nominal Director at Tesla UA
March 2023 - November 2024 (1 year 9 months)
Ukraine

- Led operations for Tesla UA, managing a team of 11 employees and
spearheading business expansion across Europe, Turkey, and the UAE.
- Increased B2B sales by 30% year-over-year (YoY) through targeted client
acquisition and retention strategies.
- Established strategic partnerships with top-tier clients, resulting in a 35%
increase in regional market share.
- Streamlined operational processes, reducing service delivery time by 15%
and enhancing customer satisfaction.
- Directed product localisation efforts, ensuring full compliance with regional
regulations and meeting market-specific demands.
- Built and led a high-performing team with a 95% retention rate through
effective leadership, training, and development programs.
- Developed and executed strategies to expand Tesla smart products in new
markets.
- Managed and nurtured relationships with key B2B clients, negotiating
contracts, and driving revenue growth.
- Monitored and optimised key performance indicators (KPIs), ensuring
operational efficiency and profitability.

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Operations Manager at Tesla UA
May 2021 - November 2024 (3 years 7 months)
Ukraine

- Managed the day-to-day operations of the office and the team, ensuring
smooth functioning and high productivity.
- Held regular meetings with the CEO and senior management to review
progress and align operational strategies.
- Built and maintained strong relationships with third-party agencies (HR,
Accounting, etc.) to facilitate collaboration and ensure seamless service
delivery.
- Responsible for signing agreements with external service providers and
vendors, negotiating terms to optimize cost and service levels.
- Developed and implemented internal competency structures for employees,
overseeing timesheets, closing calendars, and the creation of manuals and
instructions.
- Managed the company’s budget, tracked financial reports, and identified
cost-saving opportunities without compromising service quality.
- Led the customer support team for the company’s brand page on Amazon
Germany, ensuring timely responses to queries and maintaining high
satisfaction rates.
- Monitored the FBA stock, sales, returns, and customer inquiries, ensuring
that performance targets were met and exceeded.
- Provided regular performance and sales reports to the company owner and
senior management, offering actionable insights into market trends, threats,
and opportunities.
- Ensured compliance with Tesla Global Sales Policy and coordinated efforts
with the Amazon agency team.

Oceania Cruises
Hotel Controller
September 2017 - May 2021 (3 years 9 months)
Miami, Florida

To perform all administrative services on any designated ICS operated Vessel
within the Oceania Cruises branch. Providing a professional and reliable
ICS financial and controlling service onboard. Ultimately responsible and
accountable for data integrity in regards to all shipboard financial aspects,
including payroll, inventories and operating budgets. Manage subordinates and
monitor implemented efficiency measurements.

PONANT

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Cost Controller
July 2015 - July 2017 (2 years 1 month)
Marseille Area, France

- Supply the ship with food, liquids or any material needed for the Hotel
Department (order made with the manager of each service, control and loading
of the goods, supervision of the storage area and its hygiene, inventories every
week);
- Cost accounting for the Hotel Department (supervision of the payment
collections, calculation of the cruise production costs and their receipts);
- Management of the budgets pre-established by the Direction, according to
the cruise occupancy;
- Supervise the waste sorting, the storage and the wastes discharge, in
collaboration with each department manager and the person in charge of the
wastes on board;
- Assist the Hotel Manager for the costs control;
- Distribute food, liquids, material, uniforms, Ecolab goods in the different
departments;
- Carry out any necessary action to keep the quality service level, according to
the ISM regulation;
- Assist the Hotel Manager for the passengers’ evacuation as notified in the
safety regulations;
- Assist the Hotel Manager in any task he may charge him;

Princess Cruises
2nd Provision Master (Procurement)
December 2012 - July 2015 (2 years 8 months)
- responsible for consistently maintains F&B stores including the recording,
controlling and issuing of inventory to operational department;
- responsible for monitoring slow-moving items that need to be added to the
slow-moving items list;
- responsible for consistently monitoring expiration dates;
- inventories;
- loading discrepancy reports;
- orders;
- food cost;
- daily food consumption;
- spoilages;
- breakages;

Self Employed

Page 5 of 6
Full Stack Developer
December 2009 - November 2012 (3 years)
Khmelnytsky, Ukraine

- designing, developing and updating the web sites in particular using graphic
design skills;
- interacting with users to understand requirements;
- creating graphics, multimedia and design templates for web sites;
- testing new technologies for inclusion in web site design;
- designing web sites;
- developing web sites / applications in accordance to standards;
- publishing of content within service level agreements;
- SEO;
- developing web sites from scratch by using HTML, CSS, SQL, PHP;
- developing web sites by using CMS (Joomla, Wordpress, OpenCart,
ZenCart)

Transocean Tours / QCS
Hotel Storekeeper / Asst. Hotel Controller
September 2003 - November 2008 (5 years 3 months)
Germany

- responsible for receiving materials and supplies as per hotel documents;
- responsible for sending the “end of cruise’s reports” to the main office;
- responsible for monitoring the budget of consumables and replaceable of 600
pax + 300 crew, etc .
- responsible for the proper storing, recording and issuing of all inventories;
- controlling an expiration day of goods;
- maintenance of the inventory accounting system;
- responsible for issuing requisitions to the departments;
- responsible for keeping clean stores;

Education
Хмельницький національний університет (Khmelnitsky National
University
Master’s Degree, Computer Engineering · (September 1999 - June 2004)

High School N28 Khmelnitsky, Ukraine
High School, Mathematics · (1989 - 1999)

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