Олександра

OLEXANDRANADVORNIA
Administrative Support & Customer Communication

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Motivated and detail-oriented multilingual professional
with strong communication, organizational, and
analytical skills. Experienced in customer
communication, CRM systems, data entry, and
working with spreadsheets. Skilled in maintaining
accurate records, coordinating tasks, and adapting
quickly to new processes. Fluent in Ukrainian and
Russian, with Slovak (C1), English (B2), and German
(B1). Interested in administration, operations support,
customer support, and business process coordination
in international environments.

Work Experience
Communication & Sales Specialis
Slovakia
• Communicated with customers via phone and provided product
information and support
• Maintained and updated customer information in CRM systems
• Worked with spreadsheets and customer databases to ensure
accurate records
• Adapted communication to customer needs and handled
objections professionally
• Supported sales processes through clear communication and
LANGUAGES
follow-up Slovak C1 | English B2 | German
• Developed strong organizational, communication, and problem- B1 | Ukrainian Native | Russian
solving skills
Native

Key Skills
Customer Communication, CRM Systems,
Excel, Google Sheets, Data Entry,
EDUCATION
Administrative Support, Attention to Detail, Bachelor’s Degree (in progress)
Trnava University, Faculty of Education
Analytical Thinking, Problem Solving, Time
Major: English Language and Literature +
Management, Organization Skills, Process German
Coordination, Customer Support,
Multilingual Communication, Microsoft
Office, Google Workspace, Remote
Collaboration, Fast Learning, AI Tools,
Research Skills