Yasir

YASIR YUSUF
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SUMMARY SKILLS
Experienced professional specializing in customer support and logistics coordination.
CRM Communication
Strong analytical thinking and problem-solving skills to effectively manage and
troubleshoot issues, Proficiency in CRM tools and team collaboration ensures high-
quality service delivery. Eager to leverage these skills to contribute to a new team Customer support Logistics
and help drive success
Microsoft Excel Microsoft Power Point
EXPERIENCE
Gps
Car Shipping Broker/Sales Agent
Colibri Auto transport
07/2025 Wilmington, DE EDUCATION
• Communicate with U.S. customers and drivers to manage daily shipment needs
• Coordinate and oversee the entire shipping process across the U.S Medical Degree
• Provide full logistical support while maintaining constant client communication Vinnytsia National Pirogov Memorial Medical
• Prepare and deliver accurate quotes, transit times, and fee breakdowns University
• Monitor pickup and delivery schedules to ensure on-time execution 02/2018 - 03/2024 Vinnytsia, Ukraine
• Respond quickly and professionally to phone and email inquiries
• Track loads in transit and proactively resolve issues
INTERESTS
Dispatcher/Sales Agent
Safer Road Rescue Hobbies and Interests
08/2020 New York Enjoys engaging in sports, exploring new businesses,
• Efficiently coordinated and dispatched tow trucks in response to customer traveling, working out at the gym, and coding
requests
• Utilized GPS and mapping tools to optimize routes, verify caller addresses, and
provide accurate directions, ensuring prompt service delivery STRENGTHS
• Maintained clear communication with tow truck drivers, offering real-time updates
on job assignments and traffic conditions ​ Analytic Thinking
• Recognized as one of the top dispatchers in the company Strong analytical thinking and problem-solving
• Excellent negotiating skills resulted in significant cost savings, consistently skills
contributing to a weekly profit of no less than $5,000 for the company
​ Team Collaboration
Sales manager (Telematics Solutions) Adept at using CRM tools and collaborating with
Trackfleet usa teams
01/2025 - Present Chicago IL USA
• Prospected and sold telematics and fleet management solutions to carriers, fleet
owners, and logistics companies
Educated clients on temperature monitoring, GPS tracking, and regulatory
compliance benefits
Managed full sales cycle from lead generation to closing deals
Built and maintained long-term client relationships to drive recurring revenue
Consistently identified customer needs and matched them with tailored tracking
solutions
Contributed to revenue growth through performance-based sales targets and
client retention

LANGUAGES
English Ukrainian
Native Beginner

Arabic
Intermediate

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