Контактная информация

Соискатель указал телефон, эл. почту и адрес.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/1401467/

Опыт работы

MBA Advisor

с 08.2017 по наст. время (8 лет)
Raccoon.World Technologies INC, Киев (IT)

-Evaluation of current working processes and algorithms
-Diagnostic of financial status of company, budgeting
-Proposals of changes, based on received information
-Recommendations about strategy and targets creation and implementation
-Analysis of new possibilities of doing business
-Creation of financial model of new business

Service manager

с 12.2013 по наст. время (11 лет 8 месяцев)
Canon Ukraine, LLT, Киев (Торговля)

- Management of the network of service partners
- Development of new business, based on service
- Certification and sustainability of new goods
- Development of spare parts supplies as a business
- Creation and delivery of software solutions in B2B
- Creation and management of premium accounts
- Providing evaluation and audit of the partners
- Management of the Service Cost
- Development and implementation of service strategy

Service manager

с 10.2011 по 12.2013 (2 года 2 месяца)
LLT “Ariston Thermo Ukraine”, Киев (Торговля)

- Creation and management of the network of service centers
- Providing evaluation and audit of the service partners
- Management of the Service Cost of the company
- Create a basis and management of the business line – “Sales of the spare parts”
- Creation of the training materials and providing of technical, sales-oriented and other training for service, sales staff and plumbers.
- Management of the warehouse of the spare parts: planning of sales, downloads for the warranty repairs and import of spare parts to fill the WH.
- Optimization of the warranty counting of the products, sold by Ariston Thermo Ukraine to divide gray and black import from the officially sold products.
- Coordinate the work of the department’s staff
- Creation and providing of KPI evaluation and Performance Based salary system
- Coordinate service network and management of service activities in Moldova, Armenia, Azerbaijan and Georgia
- Management of warranty period of the products to have the perfect balance
between sales profit and service cost loss

Specialist of coordination of Service Projects (MOT-Manager)

с 10.2008 по 09.2011 (2 года 11 месяцев)
LG Electronics Ukraine, Киев (Торговля)

- Creating a framework and foundation of a new service project company «LG Electronics Ukraine»- LG Express Service (http://blog.lge.ua/2010/09/28/lg-electronics-zapuskaet-novyj-proekt-lg-ekspress-servis/)
- Preparation and submission of progress reports, creating strategies and plans for the project
- Working with customers, promote brand among consumer groups.
- Administration and stock control of spare parts, coordination between warehouse service center and the main warehouse of the company
- Development and implementation of innovative ideas and methods in the work of the service of LG Electronics in general and the Express service center in particular

Образование

International Institute of Business (IIB)

Бизнес-администрирование, Master of Business Administration (AMBA), Киев
Высшее, с 2015 по 2017 (2 года)

MBA

NTUU «KPI»,

Institute of Energy saving and Energy Management, Magister of Engineer Ecology, Киев
Высшее, с 2002 по 2008 (5 лет 10 месяцев)

Знание языков

• Английский — продвинутый
• Украинский — свободно
• Русский — свободно

Дополнительная информация

Tymofii Tishkov
Service Manager, Team Leader,
Expected level of reward – 80 000 UAH/month

Target: Getting a job where I can realize my full potential.

Personal information:
Date of birth: 30.11.1985
Place of birth: Kiev, Ukraine
Married, no children

Contact information:
Cell: [открыть контакты](см. выше в блоке «контактная информация»), E-mail: [открыть контакты](см. выше в блоке «контактная информация»),

Education:

2015 - 2017: International Institute of Business (IIB) , Kyiv, Ukraine
Master of Business Administration (AMBA)

2002-2008: NTUU «KPI», Kyiv, Ukraine
Institute of Energy saving and Energy Management
Magister of Engineer Ecology

Work experience:

08.2017 – nowadays: Raccoon.World Technologies INC
(https://raccoon.world/about)

MBA Advisor
-Evaluation of current working processes and algorithms
-Diagnostic of financial status of company, budgeting
-Proposals of changes, based on received information
-Recommendations about strategy and targets creation and implementation
-Analysis of new possibilities of doing business
-Creation of financial model of new business


09.12.2013 - nowadays: Canon Ukraine, LLT

Service manager

- Management of the network of service partners
- Development of new business, based on service
- Certification and sustainability of new goods
- Development of spare parts supplies as a business
- Creation and delivery of software solutions in B2B
- Creation and management of premium accounts
- Providing evaluation and audit of the partners
- Management of the Service Cost
- Development and implementation of service strategy


03.10.2011 – 06.12.2013: LLT “Ariston Thermo Ukraine”

Service Manager

- Creation and management of the network of service centers
- Providing evaluation and audit of the service partners
- Management of the Service Cost of the company
- Create a basis and management of the business line – “Sales of the spare parts”
- Creation of the training materials and providing of technical, sales-oriented and other training for service, sales staff and plumbers.
- Management of the warehouse of the spare parts: planning of sales, downloads for the warranty repairs and import of spare parts to fill the WH.
- Optimization of the warranty counting of the products, sold by Ariston Thermo Ukraine to divide gray and black import from the officially sold products.
- Coordinate the work of the department’s staff
- Creation and providing of KPI evaluation and Performance Based salary system
- Coordinate service network and management of service activities in Moldova, Armenia, Azerbaijan and Georgia
- Management of warranty period of the products to have the perfect balance
between sales profit and service cost loss


20.10.2008 – 24.09.2011: LG Electronics Ukraine

Specialist of coordination of Service Projects (MOT-Manager)

- Creating a framework and foundation of a new service project company «LG Electronics Ukraine»- LG Express Service (http://blog.lge.ua/2010/09/28/lg-electronics-zapuskaet-novyj-proekt-lg-ekspress-servis/)
- Preparation and submission of progress reports, creating strategies and plans for the project
- Working with customers, promote brand among consumer groups.
- Administration and stock control of spare parts, coordination between warehouse service center and the main warehouse of the company
- Development and implementation of innovative ideas and methods in the work of the service of LG Electronics in general and the Express service center in particular

Additional information and personal qualities:

Innovative thinking, fast adaptation in VUCA world, perfect understanding of different business processes and schemes, perfect negotiation skills, high level of people management, high level of understanding of culture and national differences, good PC-user, ability to navigate the large quantity of information, good team player, organization skills, high performance, analytical mind, organization, communicability and a lot of other nice words.
I'm not actively looking for a job but I will be glad to consider interesting proposals.
Especially I’m interested in work in the field of IT, software or hardware development and innovations

Trainings:
Certificate of successful completion of the training "Electric Water Heaters», Ariston Thermo Ukraine, Kiev - 2011
Certificate of successful completion of the training "Effective maintenance. Skills to work with difficult clients », LG Electronics, Kiev - 2010
Certificate of successful completion of training "Great Service - 2010», « Global Leadership INC. », Kiev - 2010
Drive license – “B”, personal car.

Languages: English (technical) – fluent, Russian, Ukrainian – native.