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Karlinska Yuliya

Project Manager | Business Analyst
Process Optimization • International Projects • Stakeholder Management
18+ years of experience | 250+ contracts | 4 export markets

Professional Summary

Strategic Project Manager and Business Analyst with 18+ years of experience driving
transformation, process optimization, and international expansion. Proven track record in
delivering complex projects, building scalable operational systems, and leading
cross-cultural teams. Skilled in stakeholder management, business analysis, and CRM
implementation, with expertise spanning market research, supplier onboarding, and client
acquisition. Passionate about innovation, sustainability, and leveraging technology (AI/ML,
Power Platform) to create measurable impact and resilient business models.

Key Project (Most Relevant)

Business Development & International Expansion Consulting Project
LLC “MH & Gustav Heess Ukraine” | Contract | Jul 2025 – Dec 2025

• Implemented a project management framework from scratch (processes, roles,
reporting).
• Built CRM system and analytics within 14 days (client & supplier database, reporting).
• Onboarded 10 suppliers from 8 countries.
• Conducted 6 online presentations, resulting in 4 active clients in the sales pipeline.
• Reduced response time to client requests by 2 days through process optimization.

Result:
Delivered a scalable operational system, structured client and supplier base, and clear
market pricing for services. Project successfully completed with full handover.

Relevant Experience :Development & Lease Manager

“Anri Farm” Pharmacy Chain | Kyiv | 2016 – 2024

• Managed a portfolio of 30+ commercial locations as projects (budgeting, timelines,
ROI ~12 months).
• Conducted market analysis and feasibility assessments for new locations.
• Negotiated with landlords, contractors, and internal stakeholders.
• Participated in 4 international exhibitions; translated 50+ specialized documents.

Founder & Project Lead

“House of Cream” | Kyiv | 2012 – 2016

• Built a cosmetics raw materials business from scratch.
• Expanded operations to 4 export markets (export share: 28%).
• Managed 150+ active clients; increased revenue by 35% within 2 years.
 • Led supplier sourcing, negotiations, and international partnerships.

Early Career (Sales & Commercial Real Estate)

MERX, Soft Service Holding, Ukrainian Trade Guild | 2005 – 2011

• Commercial property leasing and sales.
• Negotiations with investors and corporate clients.
• Participation in international exhibitions and business events.

Core Skills

Project Management & Business Analysis

• Requirements gathering & stakeholder management
• BPMN, Roadmaps, Gantt charts
• Risk & budget management
• Process optimization and systematization

Tools

• CRM: Bitrix, Zoho
• Reporting & analytics: Power Query
• Documentation & C-level presentations

Business Expertise

• Market analysis (SWOT, PEST)
• Financial modeling
• Negotiations ($1M+ deals)
• International & cross-cultural teams
• Distributed / remote teams management

Languages

• English — Advanced (negotiations, analytics, presentations)

Education & Development

• Zhytomyr State University, Faculty of Foreign Languages
• Continuous professional development: Business Analysis, Agile/Scrum, Time
Management
• Planned certification: PMI-ACP (2026)

Additional Information

• Driving license (Category B, 15+ years)
• Fast onboarding into new industries
• Strong adaptability to remote work environments