Анна

Anna Bedina
 Phone number: [открыть контакты](см. выше в блоке «контактная информация»)  Email address: [открыть контакты](см. выше в блоке «контактная информация»)
 Telegram: https://t.me/anna_bedina
 Home: Kyiv (Ukraine)

ABOUT ME

Experienced in leading cross-functional teams on design and development projects to deliver results on time and
with high quality. Skilled in process optimization, client communication, solving problems, and keeping things on
track. Familiar with tools like Jira, ClickUp, Asana, Notion, and Figma. Completed courses of PM in IT and Software
testing, studied Python.

WORK EXPERIENCE

 Halo Lab – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Project manager
[ 01/2025 – 06/2025 ]
Duties and Responsibilities:

- Managing several projects simultaneously across various domains: branding, UI/UX design, web development, and
SMM.
- Communicating with international clients via meetings and written correspondence; providing regular project
updates and status reports.
- Overseeing project workflows from planning to execution while maintaining high-quality standards.
- Coordinating cross-functional teams (designers, developers, marketers) to ensure alignment and timely delivery.
- Managing both Time & Materials (T&M) and fixed-price projects, including handling scope changes and client
expectations.
- Maintaining comprehensive project documentation, including project plans, meeting notes, user stories, and
reports.
- Monitoring project progress, identifying potential blockers, mitigating risks, and implementing quality control
measures.

 IT INNOVATIONS LLC – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Account manager (PM Assistant)
[ 01/06/2024 – 31/10/2024 ]
Duties and Responsibilities:

- Building and maintaining strong, long-term relationships with clients to ensure high satisfaction and repeat
business.
- Conducting contract negotiations aimed at maximizing profitability and aligning terms with company goals.
- Managing communication with clients on financial matters, including payments, outstanding debts, and invoicing
procedures.
- Preparing and organizing Tender Documentation in compliance with client and regulatory requirements.
- Interaction with Sales and Technical Support departments;
- Assisting the Project Manager (communication with clients);
- System and web application testing before the release of new updates;
- Working with Jira and 1C.

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 Dance school of social dancing (jazz and swing) "Hot Boogie Club" – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Manager (Own business)
[ 01/2015 – 03/2022 ]
Duties and Responsibilities:
- organization of regular classes;
- organization of different events (work-shops, dance parties, competitions) with local and international teachers and
participants;
- organization of international dance festival (Planning, Budgeting, Booking Venues and Equipment for work-shops
and parties, Developing a program, Marketing and Promotion).

 Group GT-Trans Europe, Ukrainian office (Transportation and Forwarding Services) – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Account Manager (Projects Accountant)
[ 09/2009 – 01/2015 ]
Duties and Responsibilities:
-C​ ommunication with clients for financial issues (agreements, payments, debts, invoicing procedure, reclamations
etc.), all correspondence in English;
- Working with CRM system (entering data, uploading docs, etc.).
-​ Interaction with the Transport, Commercial and Finance departments on all client issues.
-​ Interaction with the developers of the CRM system developed for the company (drafting requirements, adjusting
the requirements according to the company's requests and the capabilities of the CRM system, checking the
functioning of the system, developing the stages of implementing the CRM system in use, solving problems during
the implementation of the CRM system (communication with developers and users) etc.).​
-P​ reparing reports of executed work (weekly base).​

 Language school "Cicerone" – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Business English Tutor
[ 04/2008 – 09/2009 ]
Business English tutor for corporate clients

 State Enterprise "Agency for the identification and registration of animals" – Kyiv, Ukraine
City: Kyiv | Country: Ukraine
Executive manager of a Customer Service Department
[ 02/2004 – 02/2009 ]
Duties and Responsibilities:
- working with incoming documentation;
- organization, distribution and control of the managers' work;
- interaction with users of the program of the Register of Identification and Registration of Animals (consulting,
elimination of possible inconsistencies, etc.);
- interaction with the Ministry of Agrarian Policy of Ukraine;
- interaction with the internal departments of the Agency (Logistics, Technical, Legal, Accounting, etc.);
- interaction with branches of the Agency in all regional centers of Ukraine;
- preparing reports of executed work.

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EDUCATION AND TRAINING

Master's degree
National Pedagogical Dragomanov University [ 09/2003 – 02/2009 ]
City: Kyiv | Country: Ukraine

Faculty of Foreign Philology. Master of Philology (English and German)

Project Management in IT
Beetroot Academy [ 11/2020 – 03/2021 ]
City: Kyiv | Country: Ukraine

Automated Testing in Python
EPAM [ 04/2024 – 08/2024 ]
City: Kyiv | Country: Ukraine

Software testing
QALight [ 09/2018 – 12/2018 ]
City: Kyiv | Country: Ukraine

LANGUAGE SKILLS

Mother tongue(s): Ukrainian | Russian

Other language(s):
English Polish
LISTENING C1 READING C1 WRITING C1 LISTENING A2 READING A2 WRITING A2
SPOKEN PRODUCTION C1 SPOKEN INTERACTION C1 SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1

German
LISTENING A1 READING A2 WRITING A2
SPOKEN PRODUCTION A1 SPOKEN INTERACTION A1

Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user

JOB-RELATED SKILLS

Job-related skills

Key skills:

- Project management methodologies: Agile (Scrum, Kanban), Waterfall

- Software Development Life Cycle (SDLC): Planning, Analysis, Design, Implementation, Maintenance

- Tools: Jira, Trello, Asana, MS Office, ClickUp, Notion, Figma

- Writing user stories, checklists, and bug reports for development projects

- Basic understanding of web technologies: HTML, CSS, JavaScript, SQL

- Adaptability in dynamic environments

Passionate about driving project success and continuous improvement.

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COMMUNICATION AND INTERPERSONAL SKILLS

Communication and interpersonal skills

Good communication skills​; stress resistance; ability to quick learning, adaptability.

ORGANISATIONAL SKILLS

Organisational skills

• responsibility, accuracy, attentiveness;
• leadership (was responsible for a team of 5-6 people);
• strong organizational and problem solving skills;
• ability to deal with great amount of data and information (working with 10-20 projects at the same time in a
freight-forwarding company);
• tendency to systematize and rationalize​​;
• adaptability.

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