Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/14451451/

Опыт работы

Head of Infrastructure and Service

с 12.2023 по наст. время (2 года 5 месяцев)
"Piraeus Bank ICB" JSC, Київ (Фінанси, банки, страхування)

• Scope: System Administration, Network, and Technical Support departments.
• Delivered large-scale infrastructure modernization after a decade of stagnation.
• Achieved 99.99% uptime across critical systems and enforced SLA performance.
• Implemented proactive monitoring and user support frameworks.
• Implemented SLA/OLA, 24×7 monitoring, and executive reporting; optimized OPEX and vendor contracts; reinforced compliance (NBU, PCI DSS).

Chief information officer

с 03.2019 по 11.2023 (4 года 9 месяцев)
Secur Group, Київ (Охорона, безпека)

• Led enterprise IT across distributed infrastructure and cross-functional teams.
• Achieved 99.95% uptime for business-critical systems.
• Developed and launched dealer portal, improving web performance by 50%.
• Integrated Microsoft Power BI for executive dashboards and real-time reporting.
• Introduced SLAs and KPIs; led full IT department restructuring.
• Prepared for the ISO 27001 certification and launched cyber defense programs.

Chief technology officer

с 05.2017 по 03.2019 (1 год 11 месяцев)
Exenens, Київ (IT)

• Managed IT outsourcing projects.
• Led IT service delivery to clients.
• Conducted IT audits for 25+ companies and built tailored IT support operations.

Head of IT department

с 09.2015 по 05.2017 (1 год 9 месяцев)
Finam (Ukrainian subidiary), Київ (Фінанси, банки, страхування)

• Managed tech support and 24/7 duty support groups.
• Upgraded datacenter to Tier II+, improving reliability and reducing incidents by 20%.

Образование

National Technical University of Ukraine "Kyiv Polytechnic Institute"

CHEMICAL ENGINEERING FACULTY, Automated Process Control Systems, Київ
Высшее, с 2002 по 2008 (6 лет)

Дополнительное образование и сертификаты

Financial accounting for managers

2016

"Young executive" training cource

2010

Effective presentaions

2010

Interconnecting Cisco Network Devices

2010

Знания и навыки

• MS Office
• 1С
• 1C
• SQL
• Active Directory
• MS SQL Server
• VMware
• Activity
• Активность
• MS Exchange Server
• DFS
• MS Azure
• DPM
• Amazon RDS
• SCCM
• SCOM
• IT-service management ( ITIL )
• Systems administration
• People management
• Business Process Management

Знание языков

Английский — выше среднего

Дополнительная информация

C-level IT leader with a track record of modernizing infrastructure, instituting ITIL/ITSM operations, and raising service reliability in financial and services sectors. Focus areas: predictable business-aligned SLAs, cybersecurity and compliance (NBU, ISO 27001, PCI DSS), executive analytics (Power BI), and OPEX/CAPEX optimization.

Open to discussing opportunities for Chief Information Officer, Head of Infrastructure, or Head of IT roles where I can apply my experience to lead strategic transformation and deliver measurable business impact.

CORE COMPETENCIES
Strategy & Governance: IT strategy and portfolio, budgeting/TCO, OKR/KPI, roadmaps, architectural oversight, vendor & contract management.

Service Operations: ITIL/ITSM, SLA/OLA, Service Desk, 24×7 NOC/SOC, SRE practices.

Infrastructure: VMware; Windows/Linux; M365/Entra ID;

Exchange/SharePoint/OneDrive/Teams; networks (L2/L3, VPN); DC/DR/BCP.
Security & Compliance: ISO 27001, NBU 95, PCI DSS; IAM/PAM; DLP/EDR.

Data & Reporting: Power BI for executives, service metrics, FinOps.

Leadership: Org design, cross-functional team building, hiring/coaching, change management.