Sheeza

Sheeza Violet Das

Profile

• Seeking to contribute strong communication and coordination skills. •
Goal-oriented and adaptable with experience in remote and office roles. •
Looking to support team success through efficient task management. •
Eager to apply customer service and administrative expertise. • Dedicated
to delivering reliable support in dynamic environments. • Skilled in
Contact
handling clients, scheduling, and digital tools. • Committed to maintaining
professionalism and client satisfaction. • Focused on continuous
[открыть контакты](см. выше в блоке «контактная информация»)
improvement and quality service delivery.
[открыть контакты](см. выше в блоке «контактная информация»)
Work Experience
Litnia St.25, Kyiv, Ukraine
International Sales Firm Nov 2019 - Nov 2020
Skills
Client Retention Specialist

Languages: • Managed client accounts and developed retention strategies to
Advanced boost long- term business relationships. • Improved sales
English efficiency by fostering a positive team environment and
Proficiency maintaining high client satisfaction. • Monitored team
performance to ensure compliance with internal sales standards.
Software &
Tools: MS Real Estate Group Jan 2021 - Dec 2021
Word, Excel,
Property Management Associate
PowerPoint,
Outlook, • Coordinated lease agreements and maintained tenant
Google satisfaction through consistent communication. • Oversaw
Workspace, property maintenance and managed vendor relations for prompt
repairs. • Maintained financial records, monitored budgets, and
CRM
ensured legal compliance across properties. • Promoted available
platforms
rentals via listings and property showings.
Social Media
Management: US Transportation And Logistics
Jan 2022 - Mar 2024
Instagram, Company
Facebook, Human Resources Coordinator
Twitter,
• Recruited drivers across North America through job boards and
LinkedIn
social media. • Handled the full onboarding process, including
documentation and background verification.• Acted as a liaison
Digital
between drivers and operations team to resolve work- related
Marketing:
issues. • Boosted recruitment reach by optimizing social media
SEO, Paid Ads,
campaigns and ad targeting.
Content
Creation,
Healthcare And Wellness Clinic
Analytics Sep 2024 - Feb 2025
- Australia

Online Receptionist (Remote)
• Managed online appointment bookings and calendar schedules
for clinic staff using clinic management software. • Handled
incoming calls and emails, providing courteous and informative
 responses to patient inquiries. • Coordinated appointment
Administrative rescheduling and reminders to minimize no- shows. • Maintained
Skills: up-to-date records of patient bookings and clinic availability. •
Scheduling, Worked closely with practitioners to ensure smooth day-to-day
Multitasking, clinic operations.
Data Entry,
Email Cleaning Services - Chicago -
Mar 2025 - Jun 2025
Communicatio Based Company ( Remote)
n
Dispatch And Customer Support Lead
Team & • Scheduled cleaning jobs and managed cleaner availability. •
Leadership: Addressed client concerns and schedule changes with
Staff professionalism and efficiency. • Maintained service records and
Coordination, monitored cleaner performance. • Handled company social media
Negotiation, pages and engaged with local communities for client acquisition. •
Presentation Implemented strategies to attract clients via Facebook, Instagram,
Skills and neighborhood platforms.

Customer Education
Engagement:
Online Masters Aug 2024 - Continue
Community
Interaction, TARAS SHEVCHENKO NATIONAL UNIVERSITY OF KYIV, KYIV,
UKRAINE.
Client
Support,
Retention
Strategy

Languages

English

Hindi