Iryna

Iryna Petrova
CUSTOMER ACQUISITION, ACCOUNT MANAGEMENT, CARRIER OPS

[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | Krakow, Poland

Work Experience
GTS Transportation Corp Dec 2023- Aug 2025
Account Manager -
Skills ● Managing and growing current accounts
Everest Transportation Systems
• Customer Success July 2021-Aug 2023
• Tracking & Tracing Senior Business Development Executive-
• Strategic Account Growth ● Customer Relationship Fortification: Cultivated and strengthened
enduring relationships with key accounts, ensuring a thorough
• Customer Retention
understanding of client logistics needs and delivering tailored
• Business Development
solutions that enhanced satisfaction.
• Truckload Ops ● Operational Efficiency Enhancement: Collaborated with
• Drayage Ops cross-functional teams to streamline operational processes,
achieving a notable reduction in order fulfillment times and
• Rate Negotiation
contributing to a 15% improvement in overall operational
efficiency.
● Revenue Growth and Retention: Successfully expanded account
portfolios by identifying and capitalizing on upsell and cross-sell
Technology opportunities.
Business Development Manager-
Salesforce ● Appointment Setting and Qualification: Scheduled 30+ monthly
DAT Power/RateView
appointments for senior Business Development Representatives
with a 20% conversion rate and ensured a 30% progression rate
TruckerTools/FourKites/P44)
of qualified leads through detailed assessments
Navisphere ● Campaigns and Outreach: Developed personalized email
Revenova campaigns with a 15% open rate and conducted targeted
LinkedIn outreach, connecting with 200+ prospects and
achieving a 10% engagement rate.

Languages Gulfstream Logistics, Inc. Oct 2019-July 2021
Senior Dispatcher-
• English - Advanced ● Collaborated with cross-functional logistics and sales teams to
• Ukrainian- native refine load planning, resulting in a 10% increase in customer
satisfaction level
• Russian- native

Dispatcher- July 2016-Oct 2019
● Orchestrated daily dispatch of & trucks, optimizing delivery
eficiency and
English Language Interpreter ● Managed a diverse roster of 8-10 drivers, maintaining open
lines of communication and swiftly addressing arising issues
University of Poltava ● Fleet consisted of 50% Teams and 50% Owner-Operators.
Economics and Trade ● Facilitated solo drivers in achieving a notable average weekly
2005-2009 revenue of $15K through meticulous route planning and
assignment distribution.
● Enabled team drivers to surpass revenue expectations,
realizing an average of $22k weekly, by maximizing load
capacities and optimizing coordination.