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OLENA HURHACH
BUSINESS ANALYST/PRODUCT OWNER

Experience 4,5 years in business analysis, product ownership, and data analysis.
CONTACT Non-IT background: regional sales manager (B2B/B2G) and e-commerce marketer.

[открыть контакты](см. выше в блоке «контактная информация») Built BA team (6 people) and set up all processes of business analysis from scratch
at Selecto company.
[открыть контакты](см. выше в блоке «контактная информация»)
Skills: workshops, user interviews, prioritization, discovery phase&market analysis,
https://www.linkedin.com/ onsite activities, BA approach, functional decomposition, UML, BPMN, OKRs, other.

Ukraine, Lviv
S-PRO (08/2023 - 02/2024)
Pre-sale BA
SOFTWARE
Description: driving pre-sale activities, define client requirements, and deliver tailored
Atlassian services (Jira, Confluence, solutions.

Bitbucket);
Responsibilities:
Visual tools: Miro, Figma, Cacoo, Conduct in-depth analysis of business objectives, challenges, and requirements to
Canva, Draw.io, Camunda, Lucidchart; ensure client needs IT solution and what exactly;
Develop solution proposals, including specifications, diagrams, system
Basecamp;
architecture (with Architect), and WBS (with Delivery manager);
Trello, Asana, MeisterTask; Participate in client meetings to effectively demonstrate the proposed solutions
MsOffice (Word, Excel, PowerPoint, and showcase their value;
Visio, Outlook); Collaborate with internal teams: solution architect, UI/UX Designer, Delivery
manager and CTO to ensure seamless solution delivery;
Google G-Suite;
Refined pre-sales process to implement best practices;
Visual Studio Code (basic); Led Discovery phase for a Weather Intelligence AI platform.
SQL (basic)
Postman (basic);
Window console (basic); Selecto (07/2020 - 07/2023)
Intellij idea (basic)
BA Lead role
ІS-Pro, 1С: Accounting;
Duration: 2 years Team: 6 people

Description: built a BA team and BAO from scratch

Responsibilities:
Hiring, and interviewing Business analysts, Product Owners
LANGUAGES Definition of BA process/approach for Pre-sale, Discovery, and Delivery phases
Defined BA templates, checklists, and procedures for day-to-day BA work
Developed, implemented, and assessed performance metrics
English - Upper-Intermediate
Salary reviews
Led pre-sale BA activities
German - Pre-Intermediate
Plan and conduct 3 onsite trips

Project: Website, CMS and native mobile apps for a museum in UAE
Duration: 10 months Role: Product Owner

Responsibilities:
Decomposing Product strategy into Epics & Stories
Defining and prioritizing the product & team backlogs
Learning the market and customers’ needs
Ensure tech feasibility by being a liaison between product and development
Evaluate the work done by the content, design, and development teams and
provide constant feedback
Advocate business and user needs for BA and development team
 OLENA HURHACH
BUSINESS ANALYST/PRODUCT OWNER

CONTACT Project: Import Wizard SAAS (e-commerce), Europe
Duration: 7 months Role: Product Owner
[открыть контакты](см. выше в блоке «контактная информация»)
Responsibilities:
Conduct the discovery phase, formulate product vision
[открыть контакты](см. выше в блоке «контактная информация»)
Set up business KPIs
Elicit business&solution requirements (both functional & non-functional) from
https://www.linkedin.com/
stakeholders
Create and maintain the product specification structure
Ukraine, Lviv
Analyze and model requirements
Analyze dependencies, change requests and provide impact analysis results
Prepare scope for Sprints and Prioritize backlog
Learning the market and customers’ needs
EDUCATION Ensure tech feasibility by being a liaison between product and development

Project : Debt collections management system (FinTech), Europe
Master's degree with honors
Duration: 6 months Role: Business analyst
LVIV POLYTECHNIC
Responsibilities:
NATIONAL UNIVERSITY
Conduct the discovery phase, finalize product vision
2008-2013 Constant research of domain and market
Elicit business&solution requirements (both functional & non-functional) from
Management of foreign economic and stakeholders
customs activities Create and maintain the product specification structure
Ensure tech feasibility by being a liaison between product, design, and
development
Constant validation of designs done

COURSES Other projects at Selecto: CRM for beauty business (Sweden), 7 months;
Educational social network (Australia), 12 months; Payment and financial solutions
Tech skills for BA (2023), Art of BA for SMEs (UAE), 6 months
Discovery phase (2022), IAMPM
Product Mindset (2022), Softserve
Time management and
Edunav (06/2019-07/2020)
productiveness (2022), FILAB Data analyst
Business Analysis (2020), EPAM
Description: SAAS for student academic planning and optimization (USA)
Systems
Basics of software testing (2020), Lviv Responsibilities:
IT School extracting data from primary or secondary data sources, data analysis;
defining requirements and preferences for educational programs;
Security Awareness Training (2019),
configuration of educational programs using special scribe-scripts;
Udemy by Michael Biocchi release verification;
Creative Problem Solving and Decision management of feature- and change requests;
Making (2019), edX by Delft University assist Product manager with client meetings and materials preparation;
participation in product enhancement (close collaboration with Product
of Technology
Manager).

UHL-Mash (2014-2019)
REGIONAL SALES MANAGER (B2B; industrial equipment)

ShypShyna (2012-2014)
MARKETING AND LOGISTICS MANAGER (Automotive accessories)