Контактная информация

Соискатель указал телефон и эл. почту.

Получить контакты этого кандидата можно на странице https://www.work.ua/resumes/15765631/

Опыт работы

Chat Support Specialist (Customer Care)

с 05.2025 по 05.2026 (1 год)
Remote, Remote (IT)

providing customer assistance and guidance on website policies and procedures. Responsible for reviewing and processing customer documents, handling client objections, resolving issues, and maintaining high levels of customer satisfaction. Coordinated with internal teams by creating and transferring cases through Jira to the appropriate departments, ensuring timely and accurate resolution of customer requests.

Interpreter

с 06.2023 по 08.2025 (2 года 3 месяца)
Municipality(Netherlands), Remote (Non-profit and charitable organizations)

Translating and interpreting at official bodies for people who doesn't speak English.

English translator

с 09.2020 по 03.2021 (7 месяцев)
Remote, Remote (Marketing, advertising, and PR)

Translating articles on various topics.
Usually art, fashion, publicism.

Manager

с 05.2019 по 02.2020 (10 месяцев)
Recording Studio, Zaporizhzhia (Individuals)

Served as the primary point of contact for clients: handled incoming calls, bookings, and service inquiries.
Scheduled recording sessions and set delivery timelines based on studio workload.
Maintained internal client records and schedules to ensure smooth workflow and on-time delivery.
Managed studio equipment rentals by checking availability, confirming dates, and communicating pricing.

Образование

ZNU

Translating, Zaporizhzhia
Неоконченное высшее, с 2018 по 2022 (4 года)

Знания и навыки

• Stress resistance
• Written translation
• Competent oral and written language

Знание языков

• Английский — выше среднего
• Украинский — свободно
• Нидерландский — средний
• Французский — средний