Тетяна

TETIANA DIDUN
[открыть контакты](см. выше в блоке «контактная информация») | [открыть контакты](см. выше в блоке «контактная информация») | 08027, Barcelona Spain

PROFESSIONAL
Organized candidate , successful at managing multiple priorities
SUMMARY Willingness to take on added responsibilities to meet team goals.

Speech Writing Event Execution
SKILLS
Promotion and Advertising Internal and External
Web Content Updates Communications
Program Planning Voice Communications
Google Analytics Social Media Monitoring
Media Communications Speech Writing and
Messaging
Blog Posts
Communications Strategies
Press Kits
Strategy Implementation
Public and Media Relations
Communication Strategy
Development
Corporate Events Planning

Communications Specialist / Freelance - Barcelona
WORK HISTORY
Improved team efficiency via training in sales, marketing and
promotions.
Prepared event communications for special events, took
photographs during event, and promoted on web and
periodical channels.
Designed print collateral materials and coordinated branding
across multiple communications channels.
Expanded national client list with development of customized
communications strategies.
Engaged in professional networking to maintain strong
relationships with communications and media professionals to
drive partnerships and effective dissemination of mass
communications.
 Prepared or edited organizational publications such as
employee newsletters or stockholder reports for internal or
external audiences.
Prepared for public relations presentations and plans by
gathering information on business objectives, vision, brand
strategy, competition and industry trends.

Assistant/ Coordinator / Odri - Barcelona/ Kyiv

Worked closely with coworkers to strategically plan for
company growth.
Promoted sales by acquiring product knowledge and
providing product solutions to customers.
Conducted thorough research using diverse resources to
assist professional staff with routine and special project tasks.
Performed market analysis, assessing opportunities and
collecting competitor intelligence.

Project Manager / Freelance - Barcelona

Achieved project deadlines by coordinating with contractors
to manage performance.
Drove team success through shared vision and recognition of
quality performance.
Reined in project costs while meeting key milestones.
Scheduled and facilitated meetings between project
stakeholders to discuss deliverables, schedules and conflicts.
Identified plans and resources required to meet project goals
and objectives.

Public Relations Intern / Freelance

Provided administrative support to senior team members.
Prepared social media posts and videos with eye for viral
content strategies.
Developed original content for blog posts and website
articles.
Cultivated and maintained strong relationships with media
outlets.
Prepared for public relations presentations and plans by
gathering information on business objectives, vision, brand
strategy, competition and industry trends.

Customer Service Representative / Joarja
 Met customer call guidelines for service levels, handle time
and productivity.
Trained new personnel regarding company operations,
policies and services.
Communicated professionally with colleagues, freelancers
and clients.

Communications Specialist / Freelance - Ukraine

Handled inbound contacts and provided customer service
according to departmental policies and procedures.
Prepared event communications for special events, took
photographs during event, and promoted on web and
periodical channels.
Improved team efficiency via training in sales, marketing and
promotions.
Managed email marketing encompassing content
development, SEO and distribution using Mail Chimp.

Commercial Director / Kyiv - Ukraine

Developed strategic initiatives based upon company
objectives aimed at accelerating growth.
Provided extensive leadership by effectively communicating
strategic goals and plans.
Implemented strong training program enabling employees to
improve and build upon both professional and personal
growth.
Conducted research to develop detailed business plans for
commercial opportunities and expansion.

Marketing Assistant / Odri - Lviv

Created engaging content for Pinterest, Facebook and
Instagram.
Organized contacts and orchestrated innovative marketing
campaigns to boost awareness, engagement and sales.
Coordinated innovative strategies to accomplish marketing
objectives and boost long-term profitability.
Tracked schedules, expenses and communication between
project stakeholders.

Assistant / Freelance - Ukraine
 Created expense reports, budgets and filing systems for
management team.
Prepared documents, reports and presentations for
executives and board members using advanced software
proficiencies.
Trained junior office staff in correct procedures and reporting
requirements.
Answered high volume of phone calls and email inquiries.
Handled logistics, catering, agendas and travel arrangements
for meeting and event planning for board of directors,
president and executive vice president.
Worked with clients to effectively plan and coordinate
logistics for special projects and events.
Wrote reports, executive summaries and newsletters.
Organized logistics and materials for each meeting, arranged
spaces and took detailed notes for later dissemination to key
stakeholders.
Organized and coordinated conferences and monthly
meetings.
Responded to emails and other correspondence to facilitate
communication and enhance business processes.

Sales Manager / Odri - Ukraine

Handled customer relations issues, enabling quick resolution
and client satisfaction.
Maintained relationships with customers and found new ones
by identifying needs and offering appropriate services.
Coached employees in successful selling methods and
encouraged cross-selling to drive revenue.
Identified, hired and trained highly-qualified staff by teaching
best practices, procedures and sales strategies.

Researcher / Freelance - Barcelona

Collaborated with leadership team to identify relevant
questions and determine best methods of collection.
Collaborated with staff to develop and implement best
practices and accomplished all team goals.
Collaborated with team members to initiate best practices to
achieve organizational goals.
 Coordinator, Public Relations and Marketing / Freelance

Led comprehensive staff member training covering key
topics.
Coached employees through day-to-day work and complex
problems.
Maintained current and compliant financial records,
monitoring and addressing variances through detailed
analyses.
Aided colleagues, managers and customers through regular
communication and assistance.

Digital Marketing Consultant / Freelance
Created and delivered innovative, strategic marketing
programs for clients with focus on events, digital marketing
and social media.
Boosted brand awareness by establishing strong web and
social media presence.
Conducted continuous evaluations of market trends to stay
current on consumer and competitor changes.

European University - Barcelona / 10.2015
EDUCATION
Master Of Business Administration: Communication And PR

LNU - Ukraine / 10.2009
Bachelor : Law

LNU - Ukraine / 09.2009
Specialist : Philology

English : Spanish:
LANGUAGES
Upper intermediate (B2) Elementary (A2)
Ukrainian: Russian :

Bilingual or Proficient (C2) Advanced (C1)