Олена
Support manager, administrator
- Возраст:
- 38 лет
- Город проживания:
- Другие страны
- Готов работать:
- Удаленно
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Date of birth: 23/11/1987 Nationality: Ukrainian Phone number:
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Address: Bratislava, Slovakia (Home)
WORK EXPERIENCE
XVXII S.R.O. (SPORT SUPPLEMENTS ONLINE STORE) – BRATISLAVA, SLOVAKIA
PURCHASING MANAGER – 04/2022 – 03/2025
Communication with suppliers for make orderings;
Check the calculations after receiving lists with products and prices;
Responsible for negotiating prices with suppliers and ensuring that the company is getting the best price for the
products, work with pricelists;
Work with suppliers to coordinate shipping, tracking shipments;
Communication with delivery companies, with couriers, make labels for packages, send the products every day (DHL,
Slovenska Posta);
Make orderings for all staff in the warehourse (food, stationery, etc.);
Receiving new products, adding to stock and displaying them;
Make an inventory;
Collect the goods and packing.
«LEMAG» (COSMETICS ONLINE STORE) – ODESSA, UKRAINE
ONLINE STORE MANAGER – 09/2018 – 01/2022
Receiving and processing orders;
Consultation of customers on the phone, in the office;
Consulting in messengers;
Working with the existing client base;
Generation of supporting documents (waybills, as well as the formation of TTN and registries for the Novaya Poshta
and Ukrposhta);
Work with Novaya Poshta (extension, forwarding, removal of cash on delivery);
Collecting and checking orders;
Handling of questions and complaints;
Maintenance of internal documentation;
Updating/add information on the site;
Informing cosmetologist about promotions, new products and sales).
BAELLERRY (TOYS ONLINE STORE) – ODESSA, UKRAINE
ONLINE STORE MANAGER – 04/2013 – 07/2018
Confirmation of an order with a client, outgoing calls;
Receiving and placing orders by phone;
Telephone and online consultations;
Order processing;
Work with questions and complaints.
BOUTIQUE «SPHERIQUE» – HALAVELI ISLAND, MALDIVES
SALES ASSISTANT – 04/2012 – 01/2013
Greeting customers who enter the shop;
Be involved in stock control, inventory;
Assisting shoppers to find the products they are looking for;
Responsible for processing cash and card payments;
Attaching price tags to products;
Receiving and storing the delivery of large amounts of stock; Daily, weekly, monthly reports.
PRINCESS CRUISES
ASSISTANT BUFFET STEWARDESS – 05/2011 – 11/2011
Assist in the set up of deck, buffet, pizzeria, Kings Court, officer’s and crew mess room and bar;
Maintain and keep all work areas clean and follow U.S. Public Health (USPH) rules;
Work with schedule and company guidelines, policies and procedures;
Work in any food/beverage area.
THE GROUP OF PUBLICATION «GOROD», JOURNAL «VITRINA» – ODESSA, UKRAINE
ADVERTISING MANAGER – 06/2006 – 11/2010
Search new clients;
Advertising sales, maintenance and development of business relationships with existing clients;
Organization photo - and video shooting;
Conference with customers and making contracts.
LANGUAGE SKILLS
Mother tongue(s): UKRAINIAN | RUSSIAN
Other language(s):
UNDERSTANDING SPEAKING WRITING
Listening Reading Spoken production Spoken interaction
ENGLISH B1 B1 B1 B1 B1
SLOVAK A2 A2 A2 A2 A2
Levels: A1 and A2: Basic user; B1 and B2: Independent user; C1 and C2: Proficient user
EDUCATION AND TRAINING
07/2025 – 08/2025 Bratislava, Slovakia
SLOVENSKÝ, ÚROVEŇ A2 iCan School
Website https://icanschool.sk/
02/2024 – 06/2024 Bratislava, Slovakia
SLOVENSKÝ, ÚROVEŇ A0-A1 Bodka school
Website https://bodkaschool.sk/
09/2002 – 06/2005 Odessa, Ukraine
COMMERCIAL ACTIVITY Odessa Technical School of Oil and Gas
SKILLS
1C:Enterprise Trade management, (v.8) edition 2.3 Jira Atlassian Work management tools (Trello, Slack) CRM
MS Office (MS Word, MS Excel, Outlook, MS Teams) Planning and organization Customer Service Team
player Ability to learn, adapt to the situation Negotiation skills
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