Сервис поиска работы №1 в Украине
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Customer support representative
- Рассматривает должности:
- Customer support representative, Customer service representative, Contact center operator, Sales representative
- Город проживания:
- Киев
- Готов работать:
- Удаленно
Контактная информация
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SARIINA ZAIJANI
UI/UX DESIGNER KHARKIV, UKRAINE [открыть контакты ](см. выше в блоке «контактная информация»)
DETAILS PROFILE
Kharkiv I'm always smiling, radiating positivity, and treasuring every opportunity that comes my
Ukraine way. I have an insatiable thirst for knowledge, eagerly embracing the chance to learn
[открыть контакты ](см. выше в блоке «контактная информация») and broaden my horizons. I effortlessly connect with others, finding joy in fostering
[открыть контакты ](см. выше в блоке «контактная информация») meaningful connections.
SKILLS EMPLOYMENT HISTORY
Design Thinking Office Manager at Locksmith, Kharkiv
August 2017 — October 2021
User Research
• Created and maintained a database of employee information, resulting in a more
Usability Testing efficient on-boarding process
Wireframe Creation • Developed and implemented office policies and procedures that increased
operational efficiency by 45%
Low& High Fidelity Prototype
Sketch Freight Agent at UACL, Kharkiv
November 2021 — September 2022
Figma
• Communicated effectively with supervisors and other team members to ensure
Balsamiq smooth operations
• Built strong relationships with customers through friendly and personalized
LANGUAGES interactions
English • Utilized computer systems to access customer accounts and provide accurate
information
Persian • Maintained customer records in an organized and up-to-date manner
• Monitored customer feedback and suggested improvements to enhance customer
Russian service
Operator at 24/7Locksmith, Kharkiv
February 2022 — June 2023
• Demonstrate strong communication skills, providing clear explanations to clients
regarding lock-related issues and preventive measures.
• Continuously stay updated with advancements in lock and security technology,
attending workshops and training sessions to enhance professional skills.
• Collaborate with clients to understand their specific security needs and offer
tailored locksmith solutions, ensuring customer satisfaction.
EDUCATION
International Medical University
September 2018 — Present
COURSES
UX, UXLAND
January 2023 — March 2023
UI Designer , UXLAND
April 2023 — June 2023
UI/UX DESIGNER KHARKIV, UKRAINE [
DETAILS PROFILE
Kharkiv I'm always smiling, radiating positivity, and treasuring every opportunity that comes my
Ukraine way. I have an insatiable thirst for knowledge, eagerly embracing the chance to learn
[
[
SKILLS EMPLOYMENT HISTORY
Design Thinking Office Manager at Locksmith, Kharkiv
August 2017 — October 2021
User Research
• Created and maintained a database of employee information, resulting in a more
Usability Testing efficient on-boarding process
Wireframe Creation • Developed and implemented office policies and procedures that increased
operational efficiency by 45%
Low& High Fidelity Prototype
Sketch Freight Agent at UACL, Kharkiv
November 2021 — September 2022
Figma
• Communicated effectively with supervisors and other team members to ensure
Balsamiq smooth operations
• Built strong relationships with customers through friendly and personalized
LANGUAGES interactions
English • Utilized computer systems to access customer accounts and provide accurate
information
Persian • Maintained customer records in an organized and up-to-date manner
• Monitored customer feedback and suggested improvements to enhance customer
Russian service
Operator at 24/7Locksmith, Kharkiv
February 2022 — June 2023
• Demonstrate strong communication skills, providing clear explanations to clients
regarding lock-related issues and preventive measures.
• Continuously stay updated with advancements in lock and security technology,
attending workshops and training sessions to enhance professional skills.
• Collaborate with clients to understand their specific security needs and offer
tailored locksmith solutions, ensuring customer satisfaction.
EDUCATION
International Medical University
September 2018 — Present
COURSES
UX, UXLAND
January 2023 — March 2023
UI Designer , UXLAND
April 2023 — June 2023
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Резюме кандидата размещено по адресу: https://www.work.ua/resumes/16549405/