Ірина

Iryna Krukovska
Fleet Personnel Officer Assistant

ADDRESS Yevhena Chikalenka 59 Street, App. PHONE [открыть контакты](см. выше в блоке «контактная информация»)
56
DATE OF BIRTH 10.11.1998
Odesa 65122
Ukraine
EMAIL [открыть контакты](см. выше в блоке «контактная информация»)

01 PROFILE Energetic and attentive Fleet Personnel Officer Assistant with experience providing excellent
customer service to clients. I use high quality organizational skills and a self-motivated drive
to achieve high results. Looking for a position with a hybrid or remote working schedule.

02 EMPLOYMENT HISTORY

Aug 2025 — Oct 2025 Fleet Personnel Officer Assistant at CMA CGM Ships Ukraine
Odesa, Ukraine
• Coordination and monitoring medical examination process for seafarers: including
scheduling, communication, document verification, and data entry into internal systems.
• Processing seafarers’ Expense Forms in compliance with company policies, including
receipt verification, cost calculation, categorization, and database entry.
• Maintaining and updating internal company database and cloud systems: seafarers'
profile creation, banking details verification, certificates and diplomas managing.
• Managing contracts, contract extensions and signed set of documentation, ensuring
timely and accurate record-keeping.
• Preparing, reviewing and entering briefings and debriefings in company database.
• Supporting multiple managers simultaneously and handled additional operational tasks.
• Developing workflow instructions and provide training to a new team member.

Jan 2025 — Feb 2025 Administrator Operations Support at Atlas Professionals
Odesa, Ukraine
• Documents request from the seafarers according to rank and company Matrix in offshore
fleet;
• Maintain correspondence with seafarers ( starting from documents request and
employment confirmation to vessel embarkation/disembarkation);
• Seafarers profile creation both in company database and client’s CFM Crew Portal;
• Filling forms and collecting required documents for application on Flag state documents
(mostly for Luxembourg), after application and receiving CRA and LUX flag state
documents - adding them into companies and clients databases;
• Verification of seafarers diplomas/certificates and entering in companies/clients
databases;
 • Create a request for flight details for embarkation/disembarkation and adding them into
internal company database;
• Keep tracking of terms of diplomas/certificates, sending requests to seafarers for their
updates and entering updated documentation into company and clients databases;
• Maintaining Excel spreadsheet for monitoring and controlling seafarers
embarkation/disembarkation, application for flag state documents, flights requests;
• Providing any assistance to Account Managers upon theirs requests.

Jul 2022 — Jan 2025 Business Support Administrator (Payroll & Invoicing) at Atlas
Odesa, Ukraine Professionals
• Closing of Payroll for seafarers on a monthly basis;
• Sending Invoices to clients for provided services on a monthly basis;
• Processing of Timesheets, Expense Forms, Purchase Invoices, Vendor Invoices, Cash
Advances, Cash on board and other related documentation in the internal database of a
company;
• Preparing and sending Excel Reports of nancial data to nancial department and clients
on a weekly/monthly basis;
• Providing credit notes and making corrections after rejection of invoices by clients;
• Solving issues connected with seafarers' salaries and making needed corrections to avoid
overpayment or underpayment;
• Communication with Account Managers permanently connected with details of salary
payments and invoicing to clients;
• Providing training for newcomers;
• Developing instructions about payroll and invoicing;
• Responding to emails and phone calls in a timely manner.

Jun 2021 — Oct 2021 Project Administrator at Atlas Professionals
Odesa, Ukraine
• Guide the process of receiving data;
• Process received documents and enter information into the company database;
• Create weekly and monthly Reports for payroll;
• Create Invoices on the base of Reports and send them to clients;
• Solve issues connected with payroll of seafarers;

Nov 2019 — Nov 2020 Corporate Services Representative at Pharmbills
Odesa, Ukraine
• Collection, registration and processing of invoices from suppliers;
• Guide the process of receiving data;
• Payment of bills after approval and their reconciliation once a month;
• Providing monthly financial review to ensure that all bills are entered into the system;
• Sending information from the company system upon the client's request;
• Creation of weekly/monthly reports of financial data and transferring them with related
documents to managers;
• Solving issues related to payments in a timely manner to avoid delays;
• Providing customer service in the healthcare sector;
• Participation in new financial projects;
• Answering to emails, phone calls and problematic requests;
 • Training new employees;
• Searching for new ways of solving issues and quicker data processing.

03 EDUCATION

Sept 2016 — Jul 2020 National University "Odessa Maritime Academy"
Odesa, Ukraine Bachelor Degree (4.95/5 with honors and full scholarship)

• Maritime Law and Management Faculty;
• Management;
• Management in the Field of Sea and River Transport.

Sept 2020 — Dec 2021 National University "Odessa Maritime Academy"
Odesa, Ukraine Master Degree (4.93/5)

• Maritime Law and Management Faculty;
• Management;
• Management in the Field of Sea and River Transport.

04 SKILLS Teamwork Problem-solving

Communication Follow Instructions

Attention to detail

05 LANGUAGES Ukrainian English

Russian German

06 COURSES

2019 FCE (B2, Grade B)

2024 MS Excel - Expert for professional exploitation, Basic
Education Center (basic.com.ua - ID: 19261)