Anastasia

Marketing & Operations Coordinator

Anastasia Mikhailova
Location –– Antalya, Turkey
Date of birth –– December 27, 1996

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English (C2) Russian (Native)

Detail-oriented team player with 8 years of experience supporting business
development, coordinating projects, managing CRM systems, creating content,
maintaining websites, and organizing communication workflows. Strong background
in cross-team coordination, documentation, content updates, reporting, and
managing digital communication channels. Reliable, proactive, and highly organized,
with a strong ability to drive processes forward and ensure timely execution of tasks
in fast-paced environments.

Core Skills
Marketing & BD Skills Personal Qualities
− Coordination of BD activities and events − Highly organized and reliable
− Cross-team communication − Strong communication skills
− Task tracking & timeline monitoring − Attention to detail
− Documentation & reporting − Structured thinker
− Preparing commercial proposals and marketing materials − Fast learner
(presentations, brochures, website content) − Process-driven
− Editing and formatting text − Ability to manage multiple priorities
− Supporting rebranding and content systematization − Strong ownership and follow-through
− CRM data management & accuracy
− Tagging, segmentation, and database updates
− Preparing mailing lists and newsletters
− Market research & competitor analysis
− Vendor coordination
− Coordinating interviews and media requests

Tools & Software
CRM: Bitrix, 1C, ProjectMate, Elite 3E CMS: Bitrix, Atom, Tilda Google Workspace MS Office & Excel Canva

Selected Experience — 8 years

1 Dyakin, Gortsunyan and Partners –– BD & Marketing Specialist
Apr 2024 — Present

− Supported BD and marketing activities: documentation, proposals, communication, and scheduling.
− Coordinated preparation of events, expert participation, and communication with external partners.
− Prepared structured documents, presentations, and reports.
− Maintained CRM data, updated client records, and ensured workflow accuracy.
− Oversaw updates to the bilingual corporate website and published content.
 − Monitored tender processes and assisted with documentation for submissions.
Achievements
− Improved CRM structure and database accuracy.
− Enhanced coordination between BD, marketing, and project teams.
− Introduced clearer processes for content updates and communication materials.

2 A-PRO Attorneys at Law –– Marketing Manager
Nov 2020 — Mar 2024

− Developed and managed marketing operations, including budgeting and scheduling.
− Prepared commercial proposals, presentations, event materials, and BD documentation.
− Coordinated marketing projects across multiple departments.
− Managed contractors: design, print, media, logistics.
− Supervised website updates, content publishing, and page improvements.
− Led CRM maintenance: client segmentation, updates, and workflow improvements.
− Prepared submissions for legal ratings and managed communication with journalists.
− Organized participation in forums, conferences, and client events.
Achievements
− Systematized BD/marketing resources and internal knowledge bases.
− Updated corporate brand materials and supported rebranding.
− Improved communication processes and documentation standards across departments.

3 ALRUD Law Firm –– Marketing Assistant
Jul 2018 — Sep 2020

− Updated corporate website (content, news, practice pages).
− Supported production of bilingual website and marketing materials.
− Managed CRM newsletters, contact databases, and event communications.
− Coordinated logistics and communication for internal and external events.
− Assisted with financial reporting using Elite 3E.
− Supported preparation of tenders, ratings submissions, and communication materials.
Achievements
− Provided content and organizational support for major international events.
− Ensured consistency and accuracy across website content and databases.

− Contributed to corporate identity updates and communication system improvements.

Education
Marketing Degree
Plekhanov Russian University of Economics (2018)