Личные данные скрыты

[открыть контакты](см. выше в блоке «контактная информация»)

SOFIIA GERASYMENKO [открыть контакты](см. выше в блоке «контактная информация»)

Operations Specialist with hands-on experience supporting project execution, process
coordination, and task prioritization across Sales, Marketing, and Operations teams.
Personal Used to working with multiple parallel initiatives, maintaining documentation, tracking tasks, and
supporting delivery in structured environments.
Profile Strong analytical mindset and interest in growing into a Project Management role within complex,
multi-brand and reputation-sensitive projects.

VeliTech
Sales Operations
January 2025 – Present
Support execution of multiple operational initiatives across Sales and Marketing teams.
Maintain structured CRM data across leads, accounts, and opportunities to ensure consistency and
visibility.
Track pipeline changes, lead movement, and task statuses to support internal coordination.
Prepare structured reports and dashboards used in internal performance reviews.
Work closely with internal stakeholders to align processes, definitions, and priorities.
Identify process gaps and inconsistencies and suggest practical improvements.
Support automation of repetitive operational tasks to improve efficiency and reduce errors.

PKF Hospitality Group – Vienna, Austria
Work Hospitality Consulting & Market Research Assistant
October 2023 – August 2024
Experience Supported consulting projects through market and competitor research.
Collected and structured data related to demand, positioning, and market trends.
Assisted in translating research findings into clear insights and presentations.
Supported project teams with documentation, analysis, and structured reporting.
Worked in an international environment with English as the main working language.

Post-Plaza Hotel & Grand Café – Leeuwarden, Netherlands
Facility Management Trainee
May 2023 – June 2023
Analyzed operational and supplier data to support efficiency improvements.
Coordinated internal projects and supported process optimization initiatives.

PrJSC “VF Ukraine” – Kyiv, Ukraine
HR Intern
April 2021
Supported document management and internal data organization.
Assisted HR team with administrative and coordination tasks.

NHL Stenden University of Applied Sciences, Netherlands
Bachelor’s Degree in Hospitality Management (2020- 2024)

Budapest Business University Exchange Semester (September 2022 - February 2023)
Education
Public General Secondary School, Kyiv, Ukraine (September 2015 - May 2020)

Public School 153, Kyiv, Ukraine (September 2008 - May 2015)

Languages Skills Operations & Project Support Data & Analysis
Task Tracking & Prioritization Market & Competitor Research
Project Coordination Support Data Analysis & Structured Reporting
Ukrainian - Native
Process Documentation Insight Synthesis & Presentation
English- Full Profesional Proficiency Workflow Improvement
Stakeholder Coordination Systems & Tools
Russian- Native
Cross-functional Collaboration CRM Systems (data quality, reporting,
Spanish - Elementary Proficiency Internal Communication
process support)
Working with Structured
French- Elementary Proficiency Microsoft Office (Excel, PowerPoint, Word)
Requirements