Amir

AMIR BAYBEKOV
Student, Silk Road Tourism and Cultural Heritage
Customer Service Specialist | Dispatcher | Order Administrator
📞 +998 (50) 777‑07‑76  
✉ [открыть контакты](см. выше в блоке «контактная информация»)  
Telegram: @amir_baybekov 
living in Uzbekistan
Objective
Seeking a position in customer support, dispatching, or order administration, where I can apply multitasking skills, handle high volumes of requests, and provide personalized service to each client.

Work Experience
Dispatcher / Customer Support
Handyman company — January 2024 – January 2025
Managed up to 50 incoming calls per day
Provided individualized solutions for each client
Coordinated technicians and monitored order fulfillment
Worked with platforms such as Thumbtack and Yelp
Increased customer satisfaction through effective communication
Dispatcher / Client Coordinator
House cleaning company — February 2025 – November 2025
Scheduled and managed staff work shifts
Managed orders in CRM (BookingKoala, Workiz)
Handled large volumes of calls and messages
Increased repeat orders through accurate consultation
Clarified service details, provided recommendations and upsells
Education
Silk Road University of Tourism and Cultural Heritage — Student
Field of Study: Tourism and Cultural Heritage
Skills
Handling up to 50 calls per day
Individual customer support

Customer service and dispatching
Platforms: Thumbtack, Yelp
CRM: BookingKoala, Workiz
Sales and consultation skills
Schedule management
Quick learner
Personal Qualities
Communication skills
Responsibility
Stress resistance
Attention to detail
Initiative

Hobbies
Communication and sales skills
Exploring service platforms
Tourism