Vilhelm

Vilhelm Hofshtadt
[открыть контакты](см. выше в блоке «контактная информация») | Kraljevska street, Zielona Gora , Poland | [открыть контакты](см. выше в блоке «контактная информация»)

PROFESSIONAL SUMMARY
Data-focused Learning Trainer with 4+ years in fulfillment and leadership at Amazon/McDonald's.
Expert in error analysis, productivity metrics (15% uplift), training data tracking for 1,900+ employees across 5
FCs.
Leverage data for process optimization, FIFO compliance, and L&D insights. Polish B1-B2/English B1. Seeking
Data Analyst/Operations roles.

KEY SKILLS
• Data & Tech: Excel (intermediate analytics), WMS/LMS systems, AI tools, HTML (basic), Safety/Change metrics
• Training: Trained 2,000+ employees across 5 warehouses, Compliance tracking via data
• Methods: Lean/5S (intro level), Root-cause analysis, FIFO/WMS optimization
• Languages: Ukrainian/Russian (native), Polish (B1-B2), English (B1)

EXPERIENCE

Learning Trainer (L&D Specialist)
Amazon Fulfillment, Świebodzin, Lubuskie, Poland
May 2024 – Present
- Trained 1,800+ associates, team leaders, and area managers across 5 fulfillment centers (800 in Świebodzin)
using standardized programs and 4-day Meet & Greet sessions.
- Developed instructors, created internal WIKI, and led L&D projects including area relocation; coordinated
certifications and training plans with managers.
- Managed documentation, supported Kaizen/safety/productivity initiatives, and delivered coaching across all
FCs.

Problem Solver / Forklift Operator
Amazon Fulfillment, Świebodzin, Lubuskie, Poland
Nov 2021 – May 2024
- Resolved 100+ daily inbound issues (PO, ISA, FBA, ISD) by root-cause analysis and cross-team collaboration,
ensuring FIFO compliance and system accuracy.
- with couriers/warehouses to fix shipments; supported forklift operations during peaks.
- Minimized errors through proactive checks and process improvements.

Team Leader
McDonald's Ukraine, Dnipro, Ukraine
Jul 2019 – Oct 2021
- Led shifts of 20–50 staff during peaks; trained 100+ employees for roles (BackRoom, McDrive, Night Shift etc).
- Boosted productivity 15% via 5S implementation; managed daily/weekly/monthly stock and coordinated
staffing/supplies across restaurants.

EDUCATION
Bachelor of Engineering
Ukrainian State University of Science and Technology, Dnipro, Ukraine
Sep 2018 – Jun 2024