Daniel

Daniel, Jacob A.
Logistic Manager/Officer
Employment type:​ Full-time, part-time
Age:​ 25 years
City of residence:​ Kyiv
Area of residence:​
Ready to work:​ Remote

Contact information
Phone number:​ [открыть контакты](см. выше в блоке «контактная информация»)
Email address:​ [открыть контакты](см. выше в блоке «контактная информация»)
Telegram: ​ @DanielJakes

Preferred contact methods
Daniel prefers to be contacted via email, Telegram and offers on Work.ua.

PROFESSIONAL SUMMARY
Remote-ready Logistics & Dispatch Operations Manager with 5+ years of progressive
experience leading digital dispatch coordination, fleet optimization, and supply chain
operations across five organizations. Proven record of reducing logistics costs by up to 20%,
improving on-time delivery rates above 95%, and managing distributed teams using
cloud-based tools.
Experienced in coordinating multi-location operations across time zones, implementing KPI
dashboards, and leveraging ERP and route optimization systems for operational efficiency.
Seeking remote Dispatch, Logistics, or Operations Management roles with international
teams.
REMOTE OPERATIONS CAPABILITIES

●​ Cross-Time Zone Coordination (Africa, Europe, North America)​

●​ Cloud-Based Dispatch & Fleet Monitoring​

●​ Digital SOP Development & Process Automation​

●​ Virtual Team Leadership & Performance Tracking​

●​ Real-Time Shipment Tracking & Reporting​

●​ Remote Vendor & Carrier Management​

●​ Data-Driven Route Optimization​

●​ Cost Control & Logistics Forecasting

TECHNICAL TOOLKIT

●​ Advanced Microsoft Excel (Pivot Tables, Dashboards, KPI Tracking)​

●​ Google Workspace (Sheets, Docs, Drive)​

●​ ERP Systems (Inventory & Order Management)​

●​ Fleet Tracking & GPS Monitoring Software​

●​ Route Optimization Tools​

●​ Slack | Zoom | Microsoft Teams​

●​ Trello | Asana | ClickUp​

●​ CRM & Order Fulfillment Systems

PROFESSIONAL EXPERIENCES

Logistics Manager

GXO Logistics Inc. | 05.2025 – 01.2026

●​ Lead end-to-end logistics coordination for multi-state distribution operations.
 ●​ Manage a fleet of 30+ vehicles using GPS tracking and digital route optimization
tools.
●​ Reduced delivery delays by 30% through data-driven route planning.
●​ Implemented cloud-based KPI dashboards for real-time shipment visibility.
●​ Negotiated transport contracts, reducing logistics expenditure by 18%.
●​ Supervise and remotely coordinate 15+ dispatch officers, drivers, and warehouse staff.
●​ Standardized digital SOPs that reduced operational errors by 25%.
●​ Coordinated supply chain operations across multiple time zones during peak demand
seasons.

Senior Logistics Supervisor

Allcargo Gati Ltd | 01.2024 –04.2025

●​ Oversaw daily dispatch planning and shipment tracking across regional hubs.
●​ Increased order fulfillment accuracy from 85% to 97%.
●​ Implemented digital reporting systems to eliminate manual documentation delays.
●​ Reduced fuel consumption by 12% using route optimization analytics.
●​ Coordinated vendors and third-party transporters remotely.

Dispatch & Operations Coordinator

Kobo360 | 01.2023 – 12.2023

●​ Managed shipment scheduling, driver allocation, and proof-of-delivery confirmation.
●​ Resolved cross-functional delivery bottlenecks between sales, warehouse, and
transport teams.
●​ Maintained 95%+ on-time delivery performance.
●​ Supported remote reporting for management using cloud-based systems.

Dispatch Officer

Aurora Recruiting & Retention Partners LLC | 06.2022 – 12.2022

●​ Coordinated daily dispatch documentation and load scheduling.
●​ Maintained digital shipment logs and delivery confirmations.
●​ Assisted in compliance audits and operational reporting.

Junior Dispatch Officer

Eurosender | 01.2021 – 05.2022

●​ Supported route scheduling and shipment documentation.
●​ Assisted fleet supervisors in tracking vehicle movement and delivery status.
KEY ACHIEVEMENTS

●​ Improved On-Time Delivery Rate to 95–98% across multiple organizations​

●​ Reduced Logistics Operational Costs by 20% through vendor negotiation and route
analytics​

●​ Managed distributed operational teams remotely​

●​ Led logistics coordination during high-volume seasonal peaks​

●​ Built scalable SOP frameworks adaptable to international operations

EDUCATION
State Biotechnological University, Kharkiv
Faculty of Biotechnology and Biotechnics, Харків​
Higher, from 2015 to 2020 (5 years)

ADDITIONAL EDUCATION AND CERTIFICATIONS

●​ Supply Chain Management Certification (2023)
●​ Logistics & Transport Management (2022)
●​ Project Management (2022)
●​ Data Analytics for Operations (2021)

ADDITIONAL STRENGTHS

●​ Strong written and verbal English communication
●​ High-speed internet & remote work setup
●​ Familiar with international shipping documentation basics
●​ Strong data analysis and reporting skills
●​ Ability to work flexible hours across global time zones

KNOWLEDGE AND SKILLS
Customer Support, Customer Experience (CX), Google Workspace, Ms Office, Slack,
ChatGPT, Multichannel Support (Chat, Email, Phone), Live Chat & Email Support, CRM &
Ticketing Systems (Zendesk, Freshdesk, Intercom), Issue Resolution & Escalation
Management, SLA Compliance, Customer Retention, Sales & Upselling Support,
E-commerce Support, Quality Assurance (QA), Reporting & Documentation, Process
Improvement, Team Collaboration, Time Management, Problem-Solving, Attention to Detail,
Strong Written & Verbal Communication, Customer Empathy, Remote Work Discipline,
Adaptability, Accountability and Ownership, and Policy Enforcement, Marketing planning,
Independent decision-making, Ability to work in multitasking mode.

LANGUAGE PROFICIENCIES
●​ English ─ advanced
●​ Ukrainian ─ beginner

ADDITIONAL INFORMATION

Beyond supply chain logistics and procurement operations, I am deeply committed to
leadership development and people management. I actively invest time in continuous
learning, research, and performance improvement strategies that strengthen teamwork,
operational discipline, and high-pressure decision-making.

I bring structured thinking, calm problem-solving, and team-centered leadership into every
project, especially in fast-paced logistics environments where coordination, accountability,
and timely execution are critical.